Symantec VIP
Multi-factor authentication (MFA) software
Risk-based authentication software
Single sign-on (SSO) solutions
Identity management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
Take the quiz to check if Symantec VIP and its alternatives fit your requirements.
Contact the product provider
Free Trial
Free version unavailable
Small
Medium
Large
- Energy and utilities
- Banking and insurance
- Professional services (engineering, legal, consulting, etc.)
What is Symantec VIP
Symantec VIP (Validation and ID Protection) is an authentication service used to add multi-factor authentication to workforce and customer-facing applications. It supports common second factors such as one-time passcodes (software/hardware tokens), push-based approval, and SMS/voice OTP, and it integrates with VPNs, web apps, and enterprise access gateways. The product is commonly deployed in regulated industries to strengthen login security and reduce account takeover risk. Symantec VIP is offered as a cloud service with integration options for on-premises environments via supported connectors and protocols.
Broad MFA factor support
The service supports multiple authentication methods, including OTP tokens, push approvals, and out-of-band SMS/voice codes. This helps organizations align authentication strength with user populations and device constraints. It also enables phased rollouts where different groups adopt different factors without changing the core platform.
Enterprise integration footprint
VIP is designed to integrate with common enterprise access points such as VPNs, web applications, and remote access gateways. It supports standard enterprise integration patterns (for example, RADIUS for network access use cases) and provides SDKs/APIs for application-level integration. This makes it suitable for organizations that need MFA across a mix of legacy and modern systems.
Mature token-based deployments
VIP has long-standing support for hardware and software tokens, which is relevant for environments that require non-phone factors or have limited mobile adoption. Token-based approaches can fit certain compliance and operational models (e.g., controlled issuance and lifecycle management). This can be useful where phishing-resistant methods are not yet feasible across all users.
Limited modern passwordless focus
Compared with platforms centered on phishing-resistant passwordless authentication, VIP’s core strengths remain in OTP and push-based MFA. Organizations prioritizing FIDO2/WebAuthn-first strategies may need additional components or alternative tooling. This can increase architectural complexity when moving toward passwordless at scale.
SSO and IAM scope constraints
While VIP can be used alongside SSO and broader identity stacks, it is primarily positioned as an MFA service rather than a full identity management suite. Organizations looking for a single platform that tightly unifies SSO, lifecycle management, and adaptive access policies may find gaps. As a result, VIP is often deployed as part of a larger identity architecture rather than as the central system of record.
User experience varies by factor
SMS/voice OTP and token-based OTP can introduce friction (code entry, delivery delays, and support overhead) compared with more seamless device-bound or biometric approaches. These factors can also create operational load around enrollment, device changes, and recovery. For customer-facing use cases, this may affect conversion rates and support volumes depending on the chosen factors.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Enterprise / VIP Service (SaaS or Enterprise Gateway) | Not publicly listed — contact Broadcom / Symantec account team | Enterprise MFA and authentication service (push authentication, credential wallet, SAML/OIDC/JWT support, Enterprise Gateway), licensing and purchase handled via Broadcom account team or partners. SMS/Voice delivery: Symantec VIP typically provides a pool of free SMS/Voice credits (see notes); overage requires purchase through account team. Trial/test tenants (VIP Trial / NFR) are available by request via account representative. |
Seller details
Broadcom Inc.
Palo Alto, California, USA
1961
Public
https://www.broadcom.com/
https://x.com/Broadcom
https://www.linkedin.com/company/broadcom/
