NFIRSonline
Fire department software
Public safety software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$200 per year
Free Trial
Free version unavailable
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What is NFIRSonline
NFIRSonline is a web-based reporting application used by fire departments to create and submit incident reports aligned to the National Fire Incident Reporting System (NFIRS). It supports day-to-day incident data entry, validation, and export/submission workflows used for state and federal reporting. The product is typically used by department administrators and reporting officers who need NFIRS-compliant records rather than a full public-safety CAD or broad records management suite.
NFIRS-focused incident reporting
The product centers on NFIRS incident reporting workflows, including structured data capture and checks aligned to NFIRS requirements. This focus can reduce the need to configure a broader RMS when the primary objective is compliant NFIRS submission. It is well-suited to departments that prioritize standardized incident reporting over multi-agency public safety operations.
Web-based access model
As an online application, it supports access from standard web browsers without requiring local client installation. This can simplify deployment for smaller departments with limited IT support. A browser-based model also supports use across multiple stations and devices, subject to connectivity and account controls.
Data validation for submissions
NFIRS reporting depends on completeness and code-set correctness, and the product emphasizes validation to help prevent common submission errors. This can reduce rework during state/federal submission cycles. It also supports more consistent reporting across users by guiding required fields and acceptable values.
Narrower scope than full RMS
NFIRSonline appears oriented around NFIRS incident reporting rather than a comprehensive fire RMS that also covers assets, inspections, training, scheduling, and broader analytics. Departments needing an end-to-end operational platform may require additional systems and integrations. This can increase administrative overhead compared with suites that consolidate multiple fire department functions.
Integration depth may be limited
Compared with platforms that provide extensive APIs and prebuilt connectors across CAD, ePCR, staffing, and alerting tools, NFIRSonline may offer fewer integration options depending on the department’s environment. If CAD import, automatic unit/personnel population, or cross-system master data management is required, additional configuration or manual processes may be needed. Integration capabilities should be confirmed for the specific CAD/RMS ecosystem in use.
Unclear vendor transparency online
Publicly verifiable information about the current vendor entity, corporate ownership, and official social profiles is not consistently available from common sources. This can make due diligence on support structure, roadmap, and security/compliance documentation harder than with larger public-safety vendors. Buyers may need to rely on direct vendor-provided documentation and references.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Up to 50 incidents/year | $200 per year | Official page states: "try NFIRSonline FREE for 30 days"; $200/year with unlimited users (explicitly noted for this tier). cite |
| Up to 400 incidents/year | $495 per year | Annual fee listed on vendor pricing page. cite |
| Up to 2,500 incidents/year | $895 per year | Annual fee listed on vendor pricing page. cite |
| Up to 5,000 incidents/year | $1,595 per year | Annual fee listed on vendor pricing page. cite |
| Up to 25,000 incidents/year | $7,595 per year | Annual fee listed on vendor pricing page. cite |
| Up to 50,000 incidents/year | $15,995 per year | Annual fee listed on vendor pricing page. cite |
| Up to 100,000 incidents/year | $35,995 per year | Annual fee listed on vendor pricing page. cite |
| More than 100,000 incidents/year | Contact vendor | Vendor page: "More than 100,000 — call us at 770.594.2500". cite |
