PC Repair Tracker
Repair shop software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$200 one-time
Free Trial unavailableFree version unavailable
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What is PC Repair Tracker
PC Repair Tracker is repair shop software designed to help computer and electronics repair businesses track devices, work orders, and repair status from intake through completion. It typically supports customer records, ticket/work-order management, and basic inventory or parts tracking for small shops. The product focuses on straightforward repair tracking rather than broader field-service or rental workflows.
Core ticket and status tracking
The product centers on logging repair jobs and tracking their status through common stages such as check-in, diagnosis, repair, and pickup. This aligns with the core workflow needs of PC and electronics repair counters. For small teams, a focused scope can reduce setup time compared with broader service-management suites.
Customer and device history
Repair tracking tools in this category commonly maintain customer profiles and device/service history tied to each ticket. That history helps repeat servicing, warranty follow-ups, and consistent communication. It also supports basic reporting on prior repairs and recurring issues.
Parts and job documentation
Repair-shop systems typically allow technicians to record parts used, labor notes, and diagnostic findings on each work order. This creates an auditable service record that can be referenced for disputes or repeat visits. It also helps standardize internal handoffs between front desk and technicians.
Limited public product information
Publicly verifiable details about features, integrations, pricing, and deployment options for PC Repair Tracker are limited. This makes it harder to compare capabilities against other repair shop platforms in areas like payments, accounting integrations, and customer messaging. Buyers may need a live demo or trial to validate fit.
Unclear integration ecosystem
Many repair shop platforms differentiate through integrations (payments, accounting, e-commerce, SMS/email, and shipping). For PC Repair Tracker, the availability and depth of such integrations are not clearly documented in widely accessible sources. If integrations are minimal, shops may rely on manual processes or custom workarounds.
Scalability and multi-location uncertainty
It is not clear whether the product supports multi-location operations, role-based access controls at scale, or advanced reporting across stores. Larger repair businesses often require centralized inventory, standardized workflows, and consolidated analytics. Without confirmed support, the product may be better suited to single-location or smaller teams.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Perpetual license (one-time purchase) | $200 one-time | Includes the PC Repair Tracker software package (PHP/MySQL web app). Requires self-hosting (Apache/PHP/MySQL). Package delivered as a downloadable zip; no refunds once sent. |
| Renewal (annual updates & support) | $125 per year | Optional one-year renewal for existing customers to receive updates and support. Software continues to run if not renewed but updates/support are not provided. |
Additional notes: Additional third-party costs noted on the vendor site — webhosting fees, SSL certificate, Dymo label printer, receipt printer, credit card readers, barcode scanner, Topaz signature pad.
