Who's Responding
Fire department software
Public safety software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$600 per year
Free Trial
Free version unavailable
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What is Who's Responding
Who's Responding is a fire service response and staffing application used to track member availability and turnout for incidents and station coverage. It supports volunteer and combination departments by notifying personnel, capturing who is responding, and providing basic operational visibility to officers and dispatch-facing workflows. The product focuses on response coordination and accountability rather than full records management or patient care reporting.
Availability and turnout tracking
The product centers on capturing who is responding to an incident and who is available for coverage. This helps officers make staffing decisions in real time and reduces reliance on manual call trees. It fits departments that need response visibility without deploying a full public safety suite.
Incident notifications to members
Who's Responding provides alerting workflows to notify members about calls and collect acknowledgements. This supports volunteer response models where personnel are not on duty at a fixed location. It can improve consistency compared with ad hoc texting or phone calls.
Operational focus for fire agencies
The feature set aligns with fire department response operations (turnout, staffing, and accountability) rather than generic form or scheduling tools. This specialization can reduce configuration effort for common firehouse use cases. It complements, rather than replaces, systems used for reporting and compliance.
Not a full RMS
The product does not appear positioned as a complete fire records management system with NFIRS reporting, inspections, hydrants, or comprehensive asset modules. Agencies needing end-to-end incident documentation and analytics may require additional systems. This can increase integration and administrative overhead.
Limited EMS clinical documentation
It is not designed as an ePCR platform for EMS clinical charting, medication documentation, or billing workflows. Departments providing transport EMS typically need separate clinical and compliance tools. That separation can create duplicate data entry across systems.
Integration depth may vary
Public safety environments often require CAD, paging, and identity integrations, but the available integration breadth and implementation approach are not consistently documented in a vendor-neutral way. If CAD/paging integration is limited, departments may rely on manual incident creation or message forwarding. This can affect data quality and response-time reporting.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| 1 - 20 Users | $600 per year | Unlimited call volume; Unlimited usage; 24/7 support; Hardware rental optional + $400/year. |
| 21 - 30 Users | $700 per year | Unlimited call volume; Unlimited usage; 24/7 support; Hardware rental optional + $400/year. |
| 31 - 40 Users | $800 per year | Unlimited call volume; Unlimited usage; 24/7 support; Hardware rental optional + $400/year. |
| 41 - 50 Users | $900 per year | Unlimited call volume; Unlimited usage; 24/7 support; Hardware rental optional + $400/year. |
| 51 - 60 Users | $1,000 per year | Unlimited call volume; Unlimited usage; 24/7 support; Hardware rental optional + $400/year. |
| 61 - 70 Users | $1,100 per year | Unlimited call volume; Unlimited usage; 24/7 support; Hardware rental optional + $400/year. |
| 71 - 80 Users | $1,200 per year | Unlimited call volume; Unlimited usage; 24/7 support; Hardware rental optional + $400/year. |
| 80+ Users | Contact Us | Enterprise / county-wide pricing — contact sales; Hardware rental optional + $400/year. |
