100ms
Live stream software
Video platform as a service (VPaaS) software
Video software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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Pay-as-you-go
Free Trial unavailable
Free version
Small
Medium
Large
- Information technology and software
- Agriculture, fishing, and forestry
- Accommodation and food services
What is 100ms
100ms is a developer-focused video infrastructure platform that provides APIs and SDKs to embed real-time video, audio, and interactive live streaming into web and mobile applications. It targets product teams building custom experiences such as live classes, events, telehealth-style consultations, and in-app video chat. The platform emphasizes programmable components (e.g., rooms, streaming, recording, and engagement features) rather than a finished end-user broadcasting studio. It is typically adopted when organizations want to control UX and integrate video into existing products.
Developer APIs and SDKs
100ms provides programmable building blocks for real-time communication and live streaming, which suits teams that need to embed video into their own applications. SDK availability across common platforms reduces the need to build core media workflows from scratch. This approach supports custom UI/UX and deeper integration with existing identity, payments, or content systems.
Real-time and live workflows
The product supports interactive real-time sessions as well as live streaming-oriented workflows, enabling use cases beyond simple video hosting. This helps teams implement experiences like live classrooms, two-way events, or moderated sessions with audience participation. Compared with tools designed primarily for recording or webinar-style broadcasting, it is oriented toward in-app interactivity.
Platform features for production
100ms includes platform capabilities commonly needed in production deployments, such as recording and streaming-related components, to reduce reliance on multiple vendors. Centralizing these capabilities can simplify architecture and operational ownership. It is useful for teams that want a single video layer that can be reused across multiple products or features.
Not an end-user studio
100ms is primarily an infrastructure layer, so it may not fit teams looking for a turnkey live studio, webinar console, or creator workflow. Organizations often need engineering resources to design the UI, implement business logic, and operate the solution. Non-technical teams may find configuration and ongoing changes harder than with packaged live-streaming tools.
Implementation and ops complexity
Building on a VPaaS typically requires decisions about media topology, moderation, recording policies, and scaling, which can add design and testing effort. Teams may need to invest in monitoring, incident response, and quality-of-experience troubleshooting. These responsibilities can be heavier than using a fully managed video platform with opinionated workflows.
Feature gaps vs full platforms
Organizations that need a complete video platform (e.g., branded video portals, CMS, marketing analytics, or built-in webinar registration) may need additional systems alongside 100ms. Some business-facing capabilities are usually outside the scope of an API-first provider. This can increase total solution complexity when requirements extend beyond embedded video experiences.
Plan & Pricing
Pricing model: Pay-as-you-go Free tier: Monthly included free minutes (per month):
- Conferencing: 10,000 minutes
- Live streaming (viewers): 10,000 minutes
- Encoding: 1,000 minutes
- Live transcription: 300 minutes
- Recording: 300 minutes
- External streaming (RTMP out): 300 minutes
- Post-call transcription: 300 minutes
- AI-generated summary: 300 minutes
On-demand rates (charged after included free minutes):
- Conferencing (SD/HD): $0.004 per minute per participant
- Live streaming (viewer): $0.0012 per minute per viewer
- Encoding: $0.04 per minute
- Live transcription: $0.017 per minute
- Recording: $0.0135 per minute
- External streaming (RTMP out): $0.04 per minute
- Post-call transcription: $0.004 per minute
- AI-generated summary: $0.0035 per minute
- Audio-only usage: 75% off conferencing rates (per site)
Add-ons & special pricing (from official site):
- Noise cancellation (tiered fixed monthly pricing by minutes/month):
- Tier 1: 0–299 minutes — $0
- Tier 2: 300–49,999 minutes — $100
- Tier 3: 50,000–499,999 minutes — $300
- Tier 4: 500,000–4,999,999 minutes — $1,000
- Tier 5: 5,000,000–10,000,000+ minutes — $2,000
- Discounts available for customers with > $5,000 usage/month and other use-case–based discounts
- Migration discount: up to 50% discount when migrating from Zoom with >50 Zoom licenses
Support / SLA packages (official page):
- Developer: Free (or 5% MRR/month, whichever is greater)
- Premium: $1,500 per month (or 5% MRR/month, whichever is greater)
- Enterprise: $2,500 per month (or 8% MRR/month, whichever is greater)
- HIPAA compliance (BAA): $500 per month add-on for Developer; included for Premium & Enterprise
- Uptime SLA: 99.99%
Custom / Enterprise:
- Custom discounted pricing available for high-volume or customized use-cases; contact sales via official site to get a quote.
Source: Official 100ms pricing page
