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Adaxes

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
$1,600.00 perpetual license
Free Trial
Free version unavailable
User corporate size
Small
Medium
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User industry
  1. Education and training
  2. Retail and wholesale
  3. Information technology and software

What is Adaxes

Adaxes is an Active Directory and Microsoft 365 identity administration and automation platform used to delegate routine directory tasks, enforce policies, and streamline user lifecycle processes. It targets IT administrators and help desks that manage hybrid environments with on-premises AD and Microsoft 365/Azure AD. The product combines role-based delegation, approval workflows, and automation (including scheduled tasks and event-driven actions) with a web-based admin and self-service interfaces.

pros

Strong AD delegation controls

Adaxes provides granular, role-based delegation for common directory operations such as user and group management, password resets, and attribute updates. It supports scoped permissions and administrative views that help separate duties across help desk, HR, and IT teams. This can reduce the need to grant broad native directory admin roles for routine tasks.

Workflow and approval automation

The platform includes configurable approval workflows for actions like group membership changes, account provisioning, and access requests. It supports event-driven automation (e.g., on user creation or attribute change) and scheduled tasks to enforce policies or perform maintenance. These capabilities help standardize processes that are otherwise handled through scripts and manual tickets.

Self-service and web interfaces

Adaxes offers web-based administration and self-service portals for end users and delegated operators. Typical self-service functions include password management and profile updates, with policy controls and auditing. This can reduce help desk workload for repetitive identity-related requests in hybrid Microsoft environments.

cons

Primarily identity-focused scope

Adaxes centers on directory and identity administration rather than broader Microsoft 365 governance areas such as content, collaboration, or tenant-wide configuration management. Organizations looking for unified coverage across SharePoint/Teams/Exchange configuration, reporting, and governance may need additional tools. It is not positioned as a backup or SaaS data protection product.

Hybrid complexity and prerequisites

Many deployments assume an on-premises Active Directory footprint and integration with Microsoft 365/Azure AD, which can add architectural and operational complexity. Configuration often requires careful planning around synchronization, delegated roles, and policy design. Cloud-only tenants may find some capabilities less central than in AD-centric environments.

Customization requires admin effort

While the product supports extensive policy, workflow, and automation customization, realizing value typically depends on designing and maintaining those rules over time. Complex approval chains, attribute mappings, and automation scripts can increase administrative overhead. Teams without dedicated identity engineering capacity may adopt only a subset of features.

Plan & Pricing

Plan Price Key features & notes
Up to 100 user accounts $1,600.00 (Perpetual); Annual Maintenance & Support: $480.00 per year Perpetual license covering up to 100 enabled (not expired) user accounts; licensed by number of enabled user accounts. 30-day free trial available.
Up to 200 user accounts $2,084.21 (Perpetual); Annual Maintenance & Support: $625.26 per year Perpetual license covering up to 200 enabled user accounts; can upgrade later to increase covered accounts.
Up to 400 user accounts $3,052.63 (Perpetual); Annual Maintenance & Support: $915.79 per year Perpetual license covering up to 400 enabled user accounts.
Up to 600 user accounts $4,021.05 (Perpetual); Annual Maintenance & Support: $1,206.32 per year Perpetual license covering up to 600 enabled user accounts.
Up to 800 user accounts $4,989.47 (Perpetual); Annual Maintenance & Support: $1,496.84 per year Perpetual license covering up to 800 enabled user accounts.
Up to 1,000 user accounts $5,957.89 (Perpetual); Annual Maintenance & Support: $1,787.37 per year Perpetual license covering up to 1,000 enabled user accounts.
Up to 1,500 user accounts $8,378.95 (Perpetual); Annual Maintenance & Support: $2,513.68 per year Perpetual license covering up to 1,500 enabled user accounts.
Up to 2,000 user accounts $10,800.00 (Perpetual); Annual Maintenance & Support: $3,240.00 per year Perpetual license covering up to 2,000 enabled user accounts.
2,000 to 10,000 user accounts Request a quote (Available in increments of 500 user accounts) Custom pricing; contact sales for quote.
10,000 to 50,000 user accounts Request a quote (Available in increments of 1,000 user accounts) Custom pricing; contact sales for quote.
Unlimited license (over 50,000 user accounts) Request a quote Unlimited license with no restrictions on the number of enabled user accounts; contact sales.

Notes: Major-version upgrades require an upgrade fee unless covered by active Annual Maintenance & Support; the vendor publishes upgrade fees per package on the official purchase page.

Seller details

Softerra LLC
Private
https://www.adaxes.com/
https://www.linkedin.com/company/softerra/

Tools by Softerra LLC

Adaxes

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