Airhost
Channel management software
Hotel management software
Vacation rental software
Hospitality software
Hotel software
Real estate software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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¥6,000 per month
Free Trial unavailableFree version unavailable
Small
Medium
Large
- Arts, entertainment, and recreation
- Real estate and property management
- Media and communications
What is Airhost
Airhost is a property management platform for short-term rental operators that centralizes reservations, guest messaging, and operational workflows. It supports multi-channel distribution by syncing calendars and rates across connected booking channels and provides tools for automations such as scheduled messages and task coordination. The product is typically used by individual hosts and small-to-midsize property managers who need a lightweight PMS with channel connectivity and guest communication features.
Unified inbox and automations
Airhost consolidates guest communications into a single workflow and supports automated messaging tied to reservation events. This reduces manual follow-up for common touchpoints such as check-in instructions and post-stay messages. For smaller teams, these automations can replace separate messaging tools and help standardize guest communication.
Channel sync for availability
Airhost focuses on keeping calendars aligned across connected booking channels to reduce double-booking risk. It supports centralized management of reservations and basic rate/availability updates from one place. This aligns with the core needs of hosts who list the same inventory across multiple marketplaces.
Operational task coordination
Airhost includes operational features that help coordinate cleaning and turnover activities around bookings. Teams can use scheduling and task-related workflows to keep property readiness aligned with arrivals and departures. This can be sufficient for operators that do not require a full hotel-style back office suite.
Limited enterprise PMS depth
Compared with more full-suite hospitality platforms, Airhost is typically positioned for short-term rentals rather than complex hotel operations. Organizations needing advanced modules (e.g., extensive revenue management, group/corporate sales workflows, or deep accounting features) may require additional systems. Fit depends on portfolio size and operational complexity.
Integrations vary by channel
Channel connectivity and feature parity can differ by booking channel, and some channels may support only calendar sync rather than richer content, pricing, or policy management. This can lead to continued manual work when managing listings across multiple platforms. Buyers should validate which channels are supported and what data syncs bi-directionally.
Reporting and customization constraints
Airhost’s reporting and configuration options may be less flexible than platforms designed for larger property managers. Teams that require custom dashboards, granular owner statements, or highly tailored workflows may find limitations. In those cases, exporting data to external tools may be necessary.
Plan & Pricing
AirHost ONE (HMS) — Channel Manager + PMS (per-room subscription)
| Plan | Price (per room / month) | Key features & notes |
|---|---|---|
| Lite | ¥2,000 (approx. for ~10 rooms) | |
| --- | --- | |
| ¥1,750 (approx. for ~15 rooms) | ||
| ¥1,500 (approx. for ~20 rooms) | Basic Channel Manager + PMS functions: price calendar, dynamic pricing (automatic discounts), rate plans, iCal export/import, booking calendar, reservation management, auto-messages, cleaning management, guest list (no custom fields), basic reports. Unit price decreases as number of rooms increases. Minimum monthly fee applies (see below). | |
| Pro | ¥2,500 (approx. for ~10 rooms) | |
| ¥2,190 (approx. for ~15 rooms) | ||
| ¥1,880 (approx. for ~20 rooms) | All Lite features plus: bulk rate import (CSV), tier pricing, length-of-stay restrictions, third-party channel manager integration, guest form with custom fields, automatic room assignment, PMS upselling, CSV data export, checkout functions, expanded reports and accounting features. | |
| Premium | ¥3,000 (approx. for ~10 rooms) | |
| ¥2,630 (approx. for ~15 rooms) | ||
| ¥2,250 (approx. for ~20 rooms) | All Pro features plus: dynamic pricing (PriceLabs integration), cross-listing/connecting rooms, meal-plan configuration, API options, advanced PMS features (multiple folios, night audit, cashier), full reporting and accounting capabilities. Intended for mid-to-large hotels and property management companies. |
Notes: Prices above are unit prices shown on AirHost's official pricing page and appear as different values depending on the selected property size (the site shows price variants for different room-count selections). The vendor states that the unit price decreases as total number of rooms increases and that volume discounts (20+ rooms) are available; 1–3 rooms are billed at the 3-room price.
AirHost ONE — Guest Web App (Self check-in + Upsell)
| Plan | Price (per room / month) | Key features & notes |
|---|---|---|
| Lite | ¥1,000 | |
| --- | --- | |
| ¥520 | ||
| ¥360 | Self check-in and basic upsell features. The page shows multiple per-room prices depending on selected property-size tiers (e.g., up to 20/50/100 rooms). | |
| Pro | ¥1,500 | |
| ¥780 | ||
| ¥540 | Adds additional check-in/out functionality (tablet support), guest info export, Google/Apple Wallet support, more upsell features. | |
| Premium | ¥2,000 | |
| ¥1,040 | ||
| ¥720 | Full guest-app features including video-chat authentication, AI face recognition, internal phone between guest/staff, advanced upsell/POS integration, and other premium capabilities. |
Optional / add-on fees (from official site):
- Booking engine: base fee ¥5,000 + ¥100/room
- Payment solution integration: ¥300/room
- IoT smart-lock integration: ¥300/room
- API (PMS/BE package): initial fee ¥100,000 + base fee ¥5,000 + ¥100/room (per package)
- Setup and support fees listed on official site (e.g., initial setup support from ¥11,000, training, on-site support, migration support, etc.)
(Information taken only from AirHost official website pages: pricing and support/help documentation.)
