Aloware
AI sales assistant software
Auto dialer software
Outbound call tracking software
Sales engagement software
Sales acceleration software
SMS marketing software
VoIP providers
Call center infrastructure (CCI) software
Contact center software
Contact center quality assurance software
Call & contact center software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$199 per account per month
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What is Aloware
Aloware is a sales engagement and calling platform that combines VoIP calling, SMS/MMS messaging, and power/auto-dialing to support outbound and inbound sales workflows. It is typically used by sales teams and contact centers that need high-volume calling, texting, call routing, and conversation tracking tied to CRM records. The product emphasizes CRM integrations and workflow automation for follow-ups, along with call recording and analytics for coaching and performance monitoring.
Unified calling and texting
Aloware provides VoIP calling alongside SMS/MMS in one system, which supports multi-touch outreach without switching tools. Teams can run outbound calling while also handling inbound responses and follow-ups. This is useful for organizations that want engagement features plus telephony in a single platform rather than relying on separate providers.
Dialer and queue workflows
The platform supports power/auto-dialing and call distribution features that fit sales development and inside-sales teams. It also includes call routing and queue-style handling that can be used in contact-center-like setups. These capabilities align with teams that prioritize call volume and speed-to-lead.
CRM integration and activity logging
Aloware is designed to connect calling and messaging activity to CRM records through integrations, reducing manual logging. This helps managers report on outreach activity and outcomes using existing CRM objects and fields. It also supports automated sequences/workflows that trigger follow-ups based on call and message events.
Not a full CRM suite
Aloware focuses on engagement and telephony rather than providing a complete CRM system. Organizations still need a separate system of record for pipeline, forecasting, and account management. This can add integration and administration work compared with all-in-one CRM platforms.
Quality assurance depth varies
While it includes call recording and analytics, dedicated contact center quality assurance programs often require more advanced evaluation workflows (for example, calibrated scorecards, sampling plans, and formal QA case management). Teams with strict compliance or mature QA operations may need additional tooling or processes. Fit depends on how far the organization needs to go beyond basic monitoring and coaching.
Implementation depends on integrations
Many of the product’s value hinges on correct CRM and telephony configuration (number provisioning, routing, permissions, and data mapping). Complex sales org structures or multiple CRMs can increase setup time and ongoing maintenance. Organizations should validate integration coverage for their specific CRM objects, reporting needs, and regional telephony requirements.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| iPro + AI | Monthly: $40 / user / month (No contract). Alternate/discounted display on page: $30 / user (see site toggle). | Core calling & texting, native integrations (HubSpot, Pipedrive, Zoho), 1,000 AloAi Voice Analytics minutes, IVRs, call recording, Chrome extension/desktop/mobile apps, bulk SMS/MMS, mandatory tags & dispositions. Minimum: 10 users. |
| uPro + AI | Monthly: $70 / user / month (No contract). Alternate/discounted display on page: $60 / user (see site toggle). | Everything in iPro, HubSpot workflows integration, 5,000 AloAi Voice Analytics minutes, Power Dialer, AI transcriptions/summaries/sentiment, dedicated success manager, call coaching/listen & barge, call & text sequences, full API access. Minimum: 5 users (10 users referenced in some spots for certain add-ons/features). |
| xPro + AI | Monthly: $100 / user / month (No contract). Alternate/discounted display on page: $85 / user (see site toggle). | Everything in uPro, Salesforce integration, unlimited AloAi Voice Analytics minutes, AI keyword detection & search, AI trending topics, AI call scoring/agent monitoring, white-glove onboarding, guaranteed 99.99% SLA, managed 10DLC compliance. Minimum: 5 users. |
| 3-user package | $199 / account per month (up to 3 users) | Startup package: limited minutes/texts (e.g., 500 minutes / 500 texts on one variant), includes core features; billed per account per month. |
Additional payer/usage fees (from official site): AloAi Voice Agent: starting from $0.10 / minute; AloAi SMS Bot enrollment: free of charge; Local numbers: $6 / $5 / $4 per month depending on plan; Toll-free inbound calls: 6¢ / 5¢ / 4¢ per minute by plan; Toll-free SMS and automated outbound rates apply (see site).
