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Arcserve

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
$18.00 per user
Free Trial
Free version unavailable
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What is Arcserve

Arcserve is a data protection software portfolio used for backup, replication, and disaster recovery across physical servers, virtual machines, and some cloud workloads. It is typically used by mid-market IT teams and managed service providers to protect business applications and enable recovery after data loss, ransomware, or site outages. The product line includes on-premises backup (Arcserve UDP), cloud-based backup services (Arcserve Cloud Direct), and DR orchestration/replication options, with deployment choices that vary by module and licensing.

pros

Broad workload coverage

Arcserve supports protecting common environments such as Windows and Linux servers, major hypervisors, and a range of business applications. This makes it suitable for mixed infrastructure where a single tool is preferred for multiple workload types. The portfolio approach can reduce the need to adopt separate products for backup and DR in smaller IT organizations.

Multiple recovery options

Arcserve products typically provide image-based backup with options for bare-metal recovery and virtual recovery for supported platforms. Replication and DR capabilities can be used to reduce downtime compared with file-only restore approaches. This aligns with use cases where recovery time objectives matter, but full DRaaS is not always required.

MSP-oriented deployment models

Arcserve offers editions and packaging commonly used by service providers, including multi-tenant management patterns depending on the module. It supports a mix of on-premises and cloud targets, which helps MSPs standardize on a toolset across customers with different infrastructure choices. This is useful in environments that need both local recovery and offsite copies.

cons

Portfolio complexity and overlap

Arcserve is sold as a set of products (for example, UDP, Cloud Direct, and DR-related offerings), and capabilities vary by module. Buyers may need to evaluate multiple components to cover backup, SaaS protection, and DR requirements end-to-end. This can increase procurement and implementation complexity compared with more unified cloud platforms.

Cloud and SaaS coverage varies

Compared with cloud-native data protection suites, Arcserve’s depth of integration for specific public-cloud services and SaaS applications can depend on the chosen product and version. Organizations with heavy reliance on hyperscaler-native DR or extensive SaaS backup needs may need to validate feature parity carefully. Some scenarios may require additional tools or services to meet governance and retention requirements.

Operational tuning required

Backup performance, storage efficiency, and recovery workflows often require careful configuration (for example, retention policies, replication schedules, and repository sizing). In smaller teams, this can translate into higher ongoing administration than simpler, fully managed offerings. Testing restores and DR runbooks remains essential to ensure recoverability in real incidents.

Plan & Pricing

Plan Price Key features & notes
Arcserve UDP (Unified Data Protection) From $19.99 USD 1 Quantity = 1 Front-end TB of Data (store lists recurring purchase). 30-day free trial available on arcserve.com.
Arcserve Cyber Resilient Storage (UDP addon) From $24.99 USD Immutable on‑premises storage addon for UDP; 30-day trial available.
Arcserve Cloud Cyber Resilient Storage (UDP addon) From $39.99 USD Immutable cloud storage addon for UDP; 30-day trial available.
Arcserve Cloud Storage (UDP addon) From $24.99 USD Cost‑effective cloud storage integrated with UDP; 30-day trial available.
Arcserve SaaS Backup for Microsoft 365 From $47.95 USD Cloud‑native SaaS backup; store shows "1 Quantity = 1 user" for SaaS licenses; 30‑day trial available.
Arcserve SaaS Backup for Entra ID From $18.00 USD Cloud‑native backup for Entra ID; price shown on e‑store as "From $18.00 USD" (1 Quantity = 1 user on store product listings).
Arcserve SaaS Backup for Google Workspace From $47.95 USD Cloud‑native SaaS backup for Google Workspace; price shown on Arcserve e‑store.

Seller details

Arcserve LLC
Eden Prairie, Minnesota, USA
1983
Private
https://www.arcserve.com/
https://x.com/arcserve
https://www.linkedin.com/company/arcserve/

Tools by Arcserve LLC

Arcserve Replication and High Availability (RHA)
Arcserve Cloud Direct
Arcserve
Arcserve UDP
Arcserve ShadowProtect SPX
Arcserve Tape Backup
Arcserve Cloud Cyber Resilient Storage
Arcserve Cloud Hybrid
Arcserve Cloud Storage
Arcserve Cyber Resilient Storage
Arcserve SaaS Backup

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