Arcserve Cloud Direct
Disaster recovery as a service (DRaaS) solutions
Data recovery software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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Pay-as-you-go
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Free version unavailable
Small
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Large
- Education and training
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- Healthcare and life sciences
What is Arcserve Cloud Direct
Arcserve Cloud Direct is a cloud-based backup and disaster recovery service designed to protect physical servers, virtual machines, and endpoint systems by replicating data to Arcserve-managed cloud infrastructure. It targets IT teams and managed service providers that need offsite backup, retention, and recovery workflows without operating their own secondary site. The service combines agent-based backup with cloud storage and recovery options, including file-level and system-level restores. It is typically used for business continuity, ransomware recovery, and replacing or augmenting on-premises backup infrastructure.
Cloud-managed offsite protection
The product provides an Arcserve-operated cloud target for backups, reducing the need to provision and maintain a separate disaster recovery site. This can simplify offsite retention and recovery planning for organizations with limited infrastructure. It supports common backup use cases such as restoring individual files or recovering entire systems. The managed-cloud approach can be useful for distributed environments that need centralized protection.
Supports varied workloads
Arcserve Cloud Direct is positioned to protect multiple workload types, including servers, virtual machines, and endpoints, which helps standardize protection across environments. This can reduce the number of separate tools required for different asset classes. It fits organizations that run mixed infrastructure rather than a single platform. The breadth of workload coverage is relevant for SMB and mid-market IT operations.
Backup plus DR use cases
The service is designed for both routine backup/restore and disaster recovery scenarios, enabling organizations to use one service for day-to-day recovery and continuity planning. This can streamline operational processes such as retention management and recovery testing. It is suitable for ransomware recovery workflows where clean restore points and offsite copies are required. Combining these use cases can reduce integration overhead compared with assembling separate point solutions.
Cloud dependency for restores
Because recovery relies on Arcserve’s cloud as the primary offsite target, restore performance and recovery time objectives depend on internet connectivity and available bandwidth. Large-scale restores can be constrained by network throughput and egress considerations. This can be a limitation for sites with limited connectivity or strict RTO requirements. Organizations may need additional local recovery options to mitigate this risk.
Less native hyperscaler integration
Compared with DR services tightly integrated into specific public cloud ecosystems, Arcserve Cloud Direct may require more planning when aligning recovery workflows with cloud-native constructs. Organizations standardizing on a single hyperscaler may prefer solutions that use that provider’s native replication and orchestration features. This can affect how easily teams integrate identity, networking, and automation. Fit depends on whether the goal is vendor-managed DR or cloud-native DR operations.
Feature clarity varies by edition
Capabilities and limits (such as retention options, supported platforms, and recovery orchestration features) can vary by contract, region, or service tier. This can complicate upfront comparison and sizing without a detailed statement of work. Buyers often need to validate supported OS/application versions and recovery methods for each workload. Due diligence is important to avoid gaps in coverage for specific systems.
Plan & Pricing
Pricing model: Pay-as-you-go (subscription, charged by storage volume) Free tier/trial: 15-day free trial available (Cloud Direct trial). No permanently free tier stated. Example costs:
- Arcserve Cloud Direct - Storage - 1 TB - 1 year subscription (SKU NACDR002SLJS01S12C — US): ¥346,000 (tax excluded) / ¥380,600 (tax included). Effective date on price list: June 2, 2025. (Renewal SKU NACDR002SRJS01S12C listed with same annual price.) Purchase / notes: Must purchase Storage equal to total backup volume (e.g., 4 TB volume = quantity "4"). Subscriptions are sold through authorized Arcserve reseller partners; orders/quotes requested via Arcserve sales/reseller channels. Subscription includes technical support during contract period.
Seller details
Arcserve LLC
Eden Prairie, Minnesota, USA
1983
Private
https://www.arcserve.com/
https://x.com/arcserve
https://www.linkedin.com/company/arcserve/
