Atos Digital Workplace
Managed workplace services (MWS) software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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CHF 89 per user per month
Free Trial unavailableFree version unavailable
Small
Medium
Large
- Banking and insurance
- Information technology and software
- Transportation and logistics
What is Atos Digital Workplace
Atos Digital Workplace is a managed workplace services offering that provides outsourced end-user computing and support operations for enterprises. It typically covers service desk, device lifecycle services, endpoint management, collaboration tooling support, and digital employee experience monitoring. The service is used by IT organizations that want standardized workplace operations with defined service levels across distributed locations and user populations.
End-to-end workplace operations
The offering bundles multiple workplace functions such as service desk, field services, endpoint management, and device provisioning under a single managed service. This can reduce the need to coordinate several specialist providers for day-to-day workplace support. It is suited to organizations that want a single operational model and consolidated reporting across workplace domains.
Enterprise-scale service delivery
Atos positions the service for large, multi-site environments that require consistent processes and governance. It commonly supports standardized ITIL-aligned workflows for incident, request, and problem handling. This scale focus aligns with buyers that need global coverage and centralized service management.
Focus on employee experience
Digital Workplace programs typically include experience-oriented measurement such as device health, performance, and user satisfaction signals in addition to ticket metrics. This helps IT teams identify recurring friction points that do not always appear as incidents. It supports continuous improvement initiatives tied to workplace productivity and service quality.
Service-led, not a standalone tool
Atos Digital Workplace is primarily delivered as a managed service rather than a self-serve software product. Buyers looking for a deploy-and-administer platform without outsourcing may find the model less suitable. Tooling choices and configurations may depend on the contracted service scope and operating model.
Customization can increase complexity
Workplace services often require integration with existing identity, endpoint, ITSM, and collaboration stacks. Extensive customization, regional variations, or non-standard processes can increase transition effort and ongoing governance overhead. This can affect time-to-stabilize after onboarding or major changes.
Cost and contract rigidity risk
Managed workplace engagements are typically structured around multi-year contracts, service levels, and consumption assumptions. If user counts, device mix, or support demand changes materially, the commercial model may require renegotiation. Organizations with highly variable demand may prefer more elastic or modular arrangements.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Digital Workplace (general services) | Custom pricing / Contact sales | End-to-end managed workplace services (consulting, platform, care center, collaboration, security). Pricing not published on vendor site; contact Atos for quotes. |
| Workplace-as-a-Service for Mac (Atos Digital Workplace-as-a-Service for Mac) | CHF 89 per user/month (excl. VAT) — 36-month subscription | Includes automated application provisioning, workplace application management, workplace security services and Atos Intelligent Care Center. Available to small businesses starting at 50 devices. |
| MacBook Air M2 hardware add-on (Mac as a Service) | from CHF 34 per user/month (excl. VAT) — 36-month subscription | Optional hardware component (MacBook Air M2) for Mac service; subject to subscription terms. |
Seller details
Atos SE
Bezons, France
1997
Public
https://atos.net/
https://x.com/atos
https://www.linkedin.com/company/atos/
