AudioCodes Meeting Insights
Conversation intelligence software
Sales acceleration software
AI meeting assistants software
Meeting management software
AI recording tools
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$10 per user per month
Free Trial
Free version unavailable
Small
Medium
Large
- Public sector and nonprofit organizations
- Energy and utilities
- Professional services (engineering, legal, consulting, etc.)
What is AudioCodes Meeting Insights
AudioCodes Meeting Insights is an AI meeting assistant and conversation analytics product that records, transcribes, and summarizes business calls and meetings. It is used by sales, customer success, and support teams to capture meeting notes, action items, and searchable call content for coaching and follow-up. The product is typically deployed in organizations that already use unified communications and contact center platforms and want meeting intelligence that aligns with enterprise telephony and compliance requirements.
Enterprise telephony alignment
The product comes from a vendor with a long footprint in enterprise voice, SIP, and unified communications infrastructure. This positioning can simplify adoption for organizations that prioritize integration with existing calling environments and managed voice services. It is often evaluated where meeting capture needs to extend beyond browser-only conferencing into broader enterprise voice workflows.
Automated capture and summaries
Meeting Insights focuses on recording, transcription, and AI-generated summaries to reduce manual note-taking. It supports producing structured outputs such as highlights and action items that teams can use for follow-ups and internal handoffs. This fits common use cases like sales call recaps, customer meetings, and internal project check-ins.
Searchable conversation repository
Transcripts and recordings create a searchable archive of meetings that can be used for knowledge retrieval and coaching. Teams can review past conversations to validate commitments, track customer requests, and standardize messaging. This is useful for distributed teams that need consistent visibility into customer interactions.
Limited public feature transparency
Compared with more widely documented meeting intelligence suites, there is less publicly available detail on supported integrations, languages, and analytics depth. Buyers may need vendor-led demos to confirm capabilities such as deal intelligence, coaching scorecards, and advanced reporting. This can slow down self-serve evaluation and technical validation.
Ecosystem breadth may vary
Meeting intelligence products often differentiate on the number and depth of CRM, calendar, conferencing, and enablement integrations. Prospective customers should verify which CRMs and conferencing tools are supported and whether data sync is bi-directional. If required integrations are missing, teams may rely on manual workflows or custom services.
Governance and consent complexity
Recording and analyzing meetings introduces consent, retention, and access-control requirements that vary by region and industry. Organizations may need to validate how the product handles participant notifications, storage locations, and administrative controls. Legal and security reviews can add time to deployment, especially in regulated environments.
Plan & Pricing
Pricing model: Per-user subscription (subscription billed monthly or annually via AudioCodes/LIVE partners) Free tier/trial: 30-day free trial available (see notes) Example costs: Starting at $10 per user / per month (listings on official AudioCodes landing pages indicate "Starting at $10 per user/per month after trial") Notes & distribution: Pricing is promoted on AudioCodes marketing/online pages and via the AudioCodes Live for Microsoft Teams partner offering; AudioCodes directs customers to book a demo or contact sales for full pricing, enterprise/custom plans, and partner-managed bundles.
Seller details
AudioCodes Ltd.
Lod, Israel
1993
Public
https://www.audiocodes.com/
https://x.com/AudioCodes
https://www.linkedin.com/company/audiocodes/
