Avoma
AI sales assistant software
Revenue operations & intelligence (RO&I) software
Conversation intelligence software
Lead-to-account matching and routing software
Sales coaching software
Sales performance management software
Sales acceleration software
AI meeting assistants software
Business scheduling software
Meeting management software
AI note-taking software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$19 per recorder seat per month
Free Trial
Free version unavailable
Small
Medium
Large
- Information technology and software
- Professional services (engineering, legal, consulting, etc.)
- Manufacturing
What is Avoma
Avoma is a conversation intelligence and AI meeting assistant platform that records, transcribes, and summarizes sales and customer meetings. It supports sales, customer success, and revenue teams with searchable call libraries, AI-generated notes, and coaching insights derived from conversations. The product also includes scheduling, agenda management, and CRM-related workflows to help teams standardize meeting execution and follow-up. Avoma is typically used to improve call visibility, reduce manual note-taking, and operationalize insights from customer conversations.
End-to-end meeting workflow
Avoma combines scheduling, agenda templates, recording, transcription, and AI summaries in one workflow. This reduces reliance on separate tools for booking, note-taking, and post-meeting follow-up. Teams can standardize how meetings are prepared and documented across reps and managers. The integrated approach is useful for organizations that want consistent meeting artifacts without heavy process overhead.
Searchable conversation repository
Avoma creates a centralized library of recorded meetings with transcripts and metadata for search and review. This supports onboarding, deal reviews, and customer handoffs by making historical context easier to find. Managers can review specific moments in calls without listening to full recordings. The repository also helps teams build internal knowledge from real customer interactions.
Coaching and insight features
Avoma provides conversation-level analytics and coaching workflows to help identify talk patterns, topics, and follow-up gaps. These capabilities support rep development and more consistent discovery and qualification. Insights derived from calls can be used in pipeline reviews and training sessions. This is particularly relevant for teams that want coaching signals tied directly to recorded interactions.
Not a full CRM system
Avoma focuses on meetings and conversation intelligence rather than end-to-end CRM functionality. Organizations still typically need a separate system for core account, opportunity, and forecasting workflows. As a result, Avoma’s value depends on how well it fits into an existing revenue stack. Buyers expecting a single system of record for sales may find it incomplete.
Integration dependency for ROI
Many operational benefits require reliable integrations with calendar, video conferencing, and CRM tools. If integrations are limited, misconfigured, or restricted by security policies, automation and data sync can be reduced. This can increase manual work to connect meeting outputs to pipeline activities. Implementation effort may be non-trivial in more controlled IT environments.
AI output requires governance
AI-generated notes and summaries can omit context or misinterpret domain-specific language, especially in noisy calls or with accents. Teams often need review steps and templates to ensure consistency and accuracy in customer-facing follow-ups. Recording and transcription also introduce privacy, consent, and retention considerations that vary by region and industry. These factors can slow rollout in regulated environments.
Plan & Pricing
| Plan | Price (annual billing) | Price (monthly billing) | Key features & notes |
|---|---|---|---|
| Startup (Recorder) | $19 per recorder seat / month (billed annually) | $29 per recorder seat / month (billed monthly) | Up to 25 paid recorder seats; unlimited AI Meeting Assistant & 1:1 scheduler; automatic video recording; unlimited real-time transcription & AI summary notes; free view-only seats. |
| Organization (Recorder) | $29 per recorder seat / month (billed annually) | $39 per recorder seat / month (billed monthly) | Up to 100 paid recorder seats; custom AI topics & templates; group & round-robin scheduling; limited Conversation Intelligence; smart playlists & AI automations; customer success manager; API & webhooks. |
| Enterprise (Recorder) | $39 per recorder seat / month (billed annually) | N/A (Enterprise is billed annually / contact sales) | Minimum 10 paid recorder seats; designated success manager; concierge onboarding & training; SSO (SAML/OIDC), data retention policies, HIPAA compliance, advanced access controls; contact sales / schedule demo. |
Add-ons (per seat, subscription):
- Conversation Intelligence: $29 per seat / month (billed annually); $35 per seat / month (billed monthly). Includes AI coaching recommendations, AI call scoring, custom scorecards, smart playlists, real-time answer assistant.
- Revenue Intelligence: $29 per seat / month (billed annually); $35 per seat / month (billed monthly). Includes AI deal risks, sales methodology tracker, AI win/loss analysis, forecasting.
- Lead Router (Scheduler & Lead Router add-on): $19 per seat / month (billed annually); $25 per seat / month (billed monthly). Includes group & round-robin scheduling, real-time lead qualification & routing, embed scheduler, CRM save.
Other notes:
- Viewers / collaborators (view-only users) are always free (no recorder seat required).
- Free 14-day trial: unrestricted Organization plan trial with all add-ons enabled; no credit card required.
- Seat model: you pay only for "recorder" seats (users who record/transcribe meetings).
