Benevity
Corporate social responsibility (CSR) software
Corporate volunteering platforms
Grant management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is Benevity
Benevity is a CSR platform used by employers to run employee giving, matching gifts, volunteering, and community investment programs. It supports donation processing, volunteer opportunity discovery and tracking, and grantmaking workflows for corporate foundations and CSR teams. The product typically serves mid-market and enterprise organizations that need configurable program rules, nonprofit vetting, and reporting across multiple regions. Benevity also provides integrations and APIs to connect CSR activity with HR, identity, and finance systems.
Broad CSR program coverage
The platform combines employee giving, matching, volunteering, and corporate grantmaking in one system. This reduces the need to stitch together separate tools for donations, volunteer management, and grants administration. It supports common CSR program constructs such as eligibility rules, match ratios, budgets, and approval workflows. This breadth aligns with organizations that want a single system of record for CSR activity.
Nonprofit network and vetting
Benevity includes access to a large nonprofit database and related due-diligence capabilities used to support donation eligibility and compliance checks. This can reduce manual work for CSR teams that otherwise need to validate organizations and maintain internal lists. It also helps standardize nonprofit data used in reporting and employee search. The approach is particularly relevant for multinational programs where nonprofit validation varies by country.
Enterprise controls and integrations
The product supports role-based administration, configurable workflows, and reporting intended for larger program governance needs. It offers integration options (including APIs) to connect with identity/SSO, HR systems, and finance processes for reconciliation and reporting. These capabilities help operationalize CSR programs at scale across business units and geographies. Compared with lighter volunteering-only tools, it is designed for more complex corporate operating models.
Implementation and admin complexity
Because the platform spans multiple CSR functions, configuration and ongoing administration can be more involved than narrower point solutions. Organizations often need dedicated program owners to manage rules, approvals, content, and reporting. Time-to-value can depend on integration scope and internal process readiness. Smaller teams may find the operational overhead disproportionate to their needs.
Cost may not fit SMBs
Benevity is commonly positioned for mid-market and enterprise CSR programs, which can make total cost of ownership higher than simpler tools focused on a single use case. Additional modules, services, and integrations can increase overall spend. For organizations with limited program complexity, a lighter platform may meet requirements with less budget. Pricing transparency is typically limited without a sales process.
Reporting depends on data setup
CSR reporting quality depends on consistent nonprofit data, program configuration, and integration hygiene (e.g., employee attributes, cost centers, locations). If data governance is weak, organizations may need manual normalization to produce reliable dashboards and impact reporting. Some advanced ESG or supplier-focused assessments may still require separate systems and methodologies. As a result, reporting outcomes can vary significantly by implementation.
Plan & Pricing
Pricing model: Custom enterprise subscription (contact sales) with several transaction/operational fees documented publicly.
Free tier/trial: Nonprofit registration and the Benevity mobile app are free for end users/nonprofits; no publicly-documented permanently free corporate plan or time-limited free trial was found for corporate customers.
Known fees & example costs (from Benevity official documentation):
- Cause Support Fee (deduction from donations): 2.9% of each donation (with exceptions; e.g., India Online Giving Foundation 5.9%).
- Merchant (payment processing) fees: vary by Foundation / currency. Example: American Online Giving Foundation (USD) — 2.95% for card donations; PayPal 1.99% + $0.49 (US) / 3.49% + $0.49 (non-US). Many other Foundation-specific merchant rates are published in the Foundation Fees Schedule.
- Foreign exchange (FX) markup: 1.50% on FX rate (may vary for some currencies).
- Manual check (paper check) processing fee: higher of $35 USD/CAD per check or 8% of the check amount; maximum deduction per check $125 USD/CAD. Manual check threshold and sweep rules apply.
- Grants-related fees (from Grants Software & Service Information): $1.50 per grant application charged for any grant applications processed by Grants over and above 3,000 annually.
- Data storage overage (Grants): $120 per GB per year for storage above 5 GB.
- Service Reserve Units (SRUs): SRUs are sold as annual subscriptions that may be applied toward eligible post-launch services (terms published), but SRU unit prices are not published on the site and require an Order/Agreement.
Discounts / pricing notes:
- Base/platform/subscription pricing, seat/user rates, and implementation fees are not published on Benevity’s public product or legal pages; the site instructs prospective customers to request a demo or contact sales/Client Success for pricing and quotes.
- Some fees and rates may vary by client master agreement and are subject to change; the Foundation Fees Schedule and Software & Service Information PDFs state that the client’s master agreement rates supersede the public schedule where applicable.
Where this info comes from (official Benevity pages/PDFs): Foundation Fees Schedule (Benevity official PDF), Grants Software & Service Information (SSI) PDF, Disbursements SSI, Service Reserve Units SSI, and product/demo pages that direct visitors to request a demo/contact sales.
Seller details
Benevity, Inc.
Calgary, Alberta, Canada
2008
Private
https://benevity.com/
https://x.com/benevity
https://www.linkedin.com/company/benevity/
