BigCommerce
E-commerce platforms
Omnichannel commerce software
E-commerce software
AI Shopify store builder tools
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$29 per month
Free Trial
Free version unavailable
Small
Medium
Large
- Retail and wholesale
- Manufacturing
- Agriculture, fishing, and forestry
What is BigCommerce
BigCommerce is a SaaS e-commerce platform used to build and operate online storefronts, manage product catalogs, process orders, and integrate payments, shipping, and tax services. It targets small to mid-sized businesses and enterprise teams that need a hosted commerce backend with theming, APIs, and an app ecosystem. The platform supports multi-storefront and headless commerce patterns, with integrations to marketplaces, POS, and other sales channels. It is typically implemented by in-house teams or agencies and extended through apps and custom development.
Multi-storefront and headless options
BigCommerce supports multi-storefront capabilities and API-first patterns that fit organizations running multiple brands, regions, or catalogs. It can be used in a traditional hosted storefront model or as a headless commerce backend connected to a separate CMS or frontend framework. This flexibility helps teams align commerce with existing web stacks and content workflows. It also supports custom checkout and integrations via APIs for more complex implementations.
Broad integrations and app ecosystem
The platform integrates with common payment gateways, shipping and tax services, and marketing tools, reducing the need for custom point-to-point work for standard requirements. BigCommerce provides an app marketplace and partner ecosystem for extending functionality. This is useful for teams that need to connect commerce to ERP, PIM, or other business systems without replacing them. Integration breadth is a practical differentiator versus more website-centric builders.
B2B commerce capabilities available
BigCommerce includes features aimed at B2B use cases such as customer groups, price lists, and account-based purchasing workflows (availability varies by plan and configuration). It can support mixed B2C and B2B catalogs and segmentation within a single platform. This makes it a viable option for manufacturers, distributors, and wholesalers that need online ordering alongside consumer storefronts. Many B2B scenarios still require configuration and integrations for quoting, ERP-driven pricing, or complex approvals.
Customization often needs developers
Advanced storefront customization, headless builds, and complex checkout changes typically require developer skills and ongoing maintenance. Teams without technical resources may rely on agencies or partners, increasing total cost and implementation time. Compared with simpler site builders, the learning curve can be higher for non-technical users. Customizations can also introduce upgrade and compatibility considerations across themes and apps.
Costs add up with apps
Many capabilities beyond core commerce (advanced search, subscriptions, loyalty, specialized merchandising, or certain B2B workflows) are commonly delivered through paid apps or third-party services. This can increase recurring costs and vendor management overhead. App quality and support vary by provider, and overlapping apps can create performance or data consistency issues. Budgeting requires accounting for both platform fees and the surrounding ecosystem.
Not an AI store builder focus
BigCommerce is primarily a commerce platform rather than an AI-first store builder tool. While it supports integrations and partner solutions that may add AI-assisted content or merchandising, AI-driven site generation is not its core product positioning. Organizations specifically seeking automated, AI-led store creation may find fewer native capabilities compared with tools built around that workflow. BigCommerce is better suited to teams prioritizing commerce operations, extensibility, and integrations.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Standard | $29 per month (billed annually) — $39 per month (billed monthly) | For individuals and small brands; includes up to $50,000 annual online revenue; 0% added payment fees; 24/7 phone & chat support; unlimited products, storage, bandwidth and staff accounts. |
| Plus | $79 per month (billed annually) — $105 per month (billed monthly) | For ambitious small businesses; includes up to $180,000 annual online revenue; 0% added payment fees; 24/7 phone & chat support; adds features such as customer groups, abandoned cart saver and persistent carts. |
| Pro | $299 per month (billed annually) — $399 per month (billed monthly) | For fast-growing businesses; includes up to $400,000+ annual online revenue (starting at $399/mo for < $400k); 0% added payment fees; 24/7 phone & chat support; note: BigCommerce may charge an additional $150/month for every $200,000 in online sales beyond the Pro plan threshold. |
| Enterprise | Custom pricing | For established businesses (best for $1M+ online revenue); custom pricing and terms via request/quote; includes enterprise-level features, multi-storefronts, extended support and 0% added payment fees. |
Seller details
BigCommerce Holdings, Inc.
Austin, Texas, USA
2009
Public
https://www.bigcommerce.com/
https://x.com/bigcommerce
https://www.linkedin.com/company/bigcommerce/
