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BigTime Services CPQ

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
$20 per user per month
Free Trial
Free version
User corporate size
Small
Medium
Large
User industry
  1. Professional services (engineering, legal, consulting, etc.)
  2. Information technology and software
  3. Education and training

What is BigTime Services CPQ

BigTime Services CPQ is a configure-price-quote tool designed for professional services organizations to create quotes, proposals, and service agreements tied to project delivery and financial workflows. It supports building service packages, rate cards, and pricing scenarios and converting approved quotes into downstream operational records. The product is typically used by services sales teams, project leaders, and finance/operations staff who need consistent scoping and pricing for time-and-materials or fixed-fee work. It is positioned as part of a services-focused business management suite rather than a standalone enterprise contract lifecycle management system.

pros

Services-focused quoting workflows

The product is oriented around professional services scoping, including labor-based line items, rate structures, and service packages. This fit can reduce manual translation between what is sold and what is delivered compared with general-purpose quoting tools. It is most relevant for firms that sell projects and retainers rather than physical products. This focus can help standardize how teams estimate and price services.

Quote-to-operations handoff

BigTime Services CPQ is designed to convert accepted quotes into downstream records used for delivery and finance processes. This can reduce re-keying of scope, pricing, and customer details across systems. It supports a more consistent audit trail from quote creation through approval and execution. The benefit is strongest when the organization already uses connected BigTime workflows.

Proposal and document output

The product supports generating customer-facing proposals and quote documents from structured pricing and scope inputs. This helps teams maintain consistent templates and commercial terms across deals. It can also shorten turnaround time for producing client-ready documents. The capability is practical for small to mid-sized services teams that need repeatable proposal formats.

cons

Not a full CLM suite

While it can support service agreements and proposal documents, it is not positioned as a comprehensive contract lifecycle management platform. Organizations needing advanced clause libraries, obligation tracking, complex approval routing, or large-scale repository analytics may require a dedicated CLM. This can matter for legal-led contracting processes and regulated industries. Buyers should validate the depth of contract authoring, negotiation, and post-signature controls.

Limited product CPQ depth

The tool is designed for services quoting rather than complex product configuration. Companies that require multi-level BOM configuration, compatibility rules, channel pricing, or advanced discount governance may find gaps. This limitation is typical when a CPQ is optimized for services delivery alignment. It is less suitable for manufacturers or distributors with intricate product catalogs.

AP automation may be peripheral

Although it may connect to accounting workflows, it is not primarily an accounts payable automation platform. Capabilities such as invoice capture/OCR, supplier portals, three-way matching, and payment automation may be limited or depend on integrations. Finance teams with AP as a primary pain point may need a specialized AP solution. Integration requirements and process ownership should be assessed during evaluation.

Plan & Pricing

Plan Price Key features & notes
Essentials $20 per user/month (starting) Time & Expense Management, Project Portfolio Management, Billing & Invoicing, Automatic Reconciliation, QuickBooks integration; includes BigTime Delivery.
Advanced Not publicly listed — contact sales Includes Essentials plus Multi-Currency Expense Management, Custom Reporting Center, Project Templates, Custom Invoice Templates.
Premier Not publicly listed — contact sales Includes Advanced plus Multi-Currency Invoicing, Custom Cost & Rate Management, Project Budgeting, Multi-Level Approvals.
Enterprise Custom pricing (contact sales) Enterprise PSA and custom solutions; BigTime Services CPQ is referenced as available within Enterprise and as a standalone option (pricing not listed).

Seller details

BigTime Software, Inc.
Chicago, IL, USA
1999
Private
https://www.bigtime.net/
https://x.com/BigTimeSoftware
https://www.linkedin.com/company/bigtime-software/

Tools by BigTime Software, Inc.

BigTime
BigTime Projector
BigTime Services CPQ

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