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Bitly

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
$10 per month
Free Trial unavailable
Free version
User corporate size
Small
Medium
Large
User industry
  1. Banking and insurance
  2. Construction
  3. Manufacturing

What is Bitly

Bitly is a link management platform that shortens URLs and provides tracking and reporting on link performance. It is used by marketing, social media, and communications teams to create branded short links, generate QR codes, and route users to relevant destinations. The product focuses on managing links at scale with governance features such as custom domains, permissions, and integrations with common marketing tools.

pros

Robust link tracking analytics

Bitly provides click metrics and referrer/location breakdowns for shortened links, which supports campaign reporting and channel attribution at the link level. Teams can compare performance across links and campaigns using consistent tracking parameters and dashboards. This is useful when web analytics tools are too broad and teams need a lightweight, link-centric view.

Branded links and governance

Bitly supports custom branded domains, which helps organizations maintain consistent link identity across channels. Administrative controls such as user roles, workspaces/teams, and link management features support multi-user environments. This governance is important for organizations that need to standardize link creation and reduce the risk of unmanaged short links.

QR codes and link routing

Bitly includes QR code generation tied to managed links, enabling offline-to-online measurement using the same tracking model. It also supports destination management (for example, updating a link’s destination without changing the published short link), which helps when campaigns change after launch. These capabilities reduce operational overhead for teams running many distributed campaigns.

cons

Limited full-funnel analytics depth

Bitly’s analytics are primarily link-level and do not replace broader web analytics, SEO research, or multi-touch attribution platforms. Organizations that need session-level behavior analysis, cohorting, or deep conversion modeling typically require additional tools. As a result, Bitly often functions as a component in a larger measurement stack rather than a standalone analytics system.

Landing page builder is basic

Bitly offers link-in-bio style landing pages, but it is not a full-featured landing page/CRO platform with advanced experimentation, personalization, or complex form workflows. Teams running sophisticated conversion programs may find the page design and testing options limited. This can lead to using Bitly for links/QR while relying on dedicated tools for landing experiences.

Advanced features require paid tiers

Capabilities such as extensive branded domain usage, higher-volume link creation, deeper reporting, and enterprise controls are typically tied to higher subscription plans. For high-traffic publishers or large teams, costs can increase as usage and governance needs grow. This may be a constraint for smaller organizations that only need occasional tracking and branding.

Plan & Pricing

Plan Price Key features & notes
Free $0 per month 2 QR Codes/month; 5 links/month; 2 custom landing pages; 3 custom back-halves/month; unlimited clicks & QR Code scans; QR Code customizations.
Core $10 per month (billed annually; annual charge $120) Everything in Free, plus: 5 QR Codes/month; 100 links/month; 5 custom landing pages; 30 days of click & scan data; UTM Builder; Advanced QR Code customizations; Link & QR Code redirects. Note: Annual plan only.
Growth $29 per month (annual: $348) or $35 per month (monthly) Everything in Core, plus: 10 QR Codes/month; 500 links/month; 10 custom landing pages; complimentary custom domain*; branded links; 4 months of click & scan data; bulk link & QR Code creation.
Premium $199 per month (annual: $2,388) or $300 per month (monthly) Everything in Growth, plus: 200 QR Codes/month; 3,000 links/month; 20 custom landing pages; 1 year of click & scan data; custom campaign-level tracking; city-level and device-type click & scan data; mobile deep linking.
Enterprise Custom pricing Custom number of links, QR Codes, and landing pages; multiple users & group permission management; at-scale link & QR Code generation; advanced performance tracking; customized onboarding & priority support; dedicated Customer Success Manager; high-volume API & webhook access; 99.9% SLA uptime.

*"Complimentary custom domain" availability and terms are noted on the vendor pricing page.

Seller details

Bitly, Inc.
New York, NY, USA
2008
Private
https://bitly.com/
https://x.com/bitly
https://www.linkedin.com/company/bitly/

Tools by Bitly, Inc.

Bitly

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