Booxi
Online appointment scheduling software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$179 per month
Free Trial
Free version unavailable
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What is Booxi
Booxi is an online appointment scheduling platform used to let customers book time slots with staff at physical locations and service businesses. It supports multi-location and multi-staff scheduling, customer notifications, and integrations that embed booking into existing digital touchpoints. The product is commonly used by retailers and service teams that need to manage in-store appointments and staff availability from a centralized system.
Designed for in-person appointments
Booxi focuses on scheduling for physical locations, including staff assignment and location-based availability. This fits retail and service workflows where appointments need to map to store hours and on-site capacity. It is oriented toward operational scheduling rather than general-purpose marketing or CRM-first workflows.
Multi-location scheduling support
The platform is built to handle multiple locations and teams from a single scheduling environment. This helps organizations standardize booking rules and availability across branches. It also supports routing bookings to appropriate staff based on configured availability.
Embeddable booking experience
Booxi supports placing booking flows into existing customer channels (for example, website booking widgets). This reduces reliance on manual phone/email scheduling and keeps booking consistent across touchpoints. It is useful for organizations that want scheduling to sit alongside their existing web presence.
Limited all-in-one business suite
Booxi primarily addresses appointment scheduling and related operational needs. Organizations looking for a broader system that combines deep CRM, marketing automation, invoicing, and client portal features may need additional tools. This can increase integration and administration effort.
Integration depth varies by stack
While Booxi integrates with common business systems, the practical fit depends on the specific CRM, POS, and website stack in use. Some organizations may require custom configuration or middleware to achieve desired workflows. This can affect implementation time and ongoing maintenance.
Best fit for location-based teams
The product is most aligned with in-person, location-based appointment models. Businesses that are primarily virtual, project-based, or require complex client lifecycle management may find the scheduling-centric approach less comprehensive. In those cases, additional systems may be needed to cover end-to-end client operations.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Essential | $179/month (billed annually) — $209/month (billed monthly) | Multi-store (10 calendars included); shared customer database; multi-location governance; advanced role & permission management; brand-aligned booking experience customization; integrations (e.g., Shopify, Stripe, Lightspeed, Google Analytics). |
| Standard | $475/month (billed annually) — $550/month (billed monthly) | Multi-store (20 calendars included); everything in Essential plus API access & webhooks, technical integration support, dedicated onboarding, support with service commitments; extra integrations (e.g., SendGrid, Bambuser). |
| Custom | Custom pricing (contact sales) | Flexible number of calendars; Enterprise SLA; structured onboarding; dedicated Customer Success Manager; custom reports & analytics; advanced security (proactive monitoring & SAML); tailored integrations and UX/UI consultation. |
