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Brown Paper Tickets

Box office software
Event registration and ticketing software
Event management software
Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
Pay-as-you-go
Free Trial unavailable
Free version
User corporate size
Small
Medium
Large
User industry
  1. Arts, entertainment, and recreation
  2. Public sector and nonprofit organizations
  3. Accommodation and food services

What is Brown Paper Tickets

Brown Paper Tickets is an online event registration and ticketing platform used by event organizers to create events, sell tickets, and manage attendee lists. It supports a range of event types, including in-person and virtual events, and provides basic tools for ticket tiers, promo codes, and check-in. The product is commonly used by small to mid-sized organizers that want a self-service ticketing workflow without a venue-specific box office system.

pros

Self-service event setup

Organizers can create events, define ticket types, and publish a ticket purchase page without custom development. The workflow covers common needs such as ticket limits, sales windows, and discount codes. This makes it suitable for teams that want to launch ticket sales quickly with minimal configuration.

Core attendee management tools

The platform maintains order and attendee records that can be used for door lists and basic reporting. It supports check-in processes that help validate tickets at entry. These capabilities cover standard admission control needs for many small events.

Broad event type support

Brown Paper Tickets is used across multiple event formats, including classes, performances, community events, and fundraisers. It supports multiple ticket tiers and add-ons that map to common pricing structures. This flexibility helps organizers avoid maintaining separate tools for different event programs.

cons

Limited advanced event operations

Compared with more full-featured event management suites, the product typically offers fewer tools for complex agendas, speaker/session management, and multi-track conference workflows. Organizations running large, multi-day programs may need additional systems for scheduling and content management. This can increase operational overhead and data reconciliation.

Fewer enterprise integrations

Integration depth with CRM, marketing automation, and data warehouse tooling is generally more limited than platforms designed for enterprise event programs. Teams that require robust APIs, webhooks, or prebuilt connectors may face extra implementation work. This can constrain automation for lead capture and post-event follow-up.

Not a venue box office system

While it supports ticket sales and check-in, it is not designed as a full box office solution for venues with reserved seating, complex holds, subscriptions, or season packages. Venues with high transaction volumes or sophisticated seating maps may find the feature set insufficient. They may need a dedicated venue ticketing/CRM platform to meet operational requirements.

Plan & Pricing

Pricing model: Pay-as-you-go (per-ticket service fee) Free tier/trial: Free plan for event organizers available (see notes). No time-limited free trial. Organizer fees: No set-up fees, no sales fees, no long-term contracts — organizers can create and sell tickets for free. Ticket-buyer service fee (USD): $1.49 + 6% per ticket (applies to ticket buyers for paid events). Free events are free (no fees). Other notes / options: Organizers may choose to absorb the service fee into the ticket price. Brown Paper Tickets offers PayPal and Custom Credit Card Processor integrations; when using them Brown Paper Tickets gives a 2.5% service fee rebate to the organizer. Payments processed through Brown Paper Tickets are sent within 10 business days after the end of the event (when using Brown Paper Tickets processing). Pricing may vary by currency; see vendor site for other-currency rates.

Seller details

Brown Paper Tickets, LLC
Seattle, Washington, USA
2000
Private
https://www.brownpapertickets.com/
https://x.com/brownpapertix
https://www.linkedin.com/company/brown-paper-tickets/

Tools by Brown Paper Tickets, LLC

Brown Paper Tickets
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