BugSplat Crash and Error Reporting
Mobile crash reporting software
Application development software
Mobile development software
Mobile analytics software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$49 per month
Free TrialFree version
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- Construction
What is BugSplat Crash and Error Reporting
BugSplat Crash and Error Reporting is a crash and error monitoring platform used to collect, group, and triage application crashes and exceptions from production software. It is used by development and QA teams to diagnose stability issues across mobile, desktop, and server-side applications using SDKs and symbolication to produce readable stack traces. The product focuses on crash reporting workflows (capture, de-duplication, alerting, and issue management) rather than broad product analytics. It supports integrations to route crash data into common engineering tools for tracking and remediation.
Purpose-built crash triage
The product centers on collecting crash dumps and exceptions, grouping similar events, and presenting stack traces for debugging. It supports symbolication workflows so teams can turn raw crash data into actionable call stacks. This aligns well with engineering teams that need a dedicated crash triage pipeline rather than general mobile analytics. It is typically deployed as part of release monitoring and post-release quality management.
Multi-platform SDK coverage
BugSplat supports crash reporting for multiple application types, including mobile and non-mobile environments, which can reduce the number of tools needed across a mixed stack. Teams can standardize crash reporting practices across platforms and versions. This is useful for organizations shipping the same product family across different operating systems. It also helps centralize crash visibility for cross-functional incident response.
Integrations for engineering workflows
The platform integrates with common issue tracking and notification tools so crashes can be routed into existing triage processes. This reduces manual copying of stack traces and metadata into tickets. Alerting and routing capabilities help teams prioritize regressions after releases. These workflow features are important in environments where crash volume requires structured handling.
Limited product analytics depth
While it captures diagnostic metadata around crashes, it is not primarily a behavioral analytics or session analytics platform. Teams looking for funnels, retention, cohorting, or UX/session replay typically need an additional analytics tool. This can increase overall tooling complexity for mobile product teams. The product is best evaluated as a stability and error triage system rather than a full mobile analytics suite.
Setup requires build pipeline work
Effective crash reporting depends on correct SDK installation, symbol file generation/upload, and release/version management. These steps often require coordination between developers and CI/CD owners. Misconfiguration can lead to unsymbolicated or incomplete stack traces, reducing diagnostic value. Organizations with many apps and frequent releases should plan for ongoing maintenance of these pipelines.
May lack advanced APM features
Crash reporting tools often provide limited performance monitoring compared with dedicated application performance monitoring solutions. If teams need distributed tracing, deep transaction profiling, or broad infrastructure correlation, they may need separate tooling. This can make end-to-end incident analysis more fragmented. Buyers should confirm the extent of performance and context data available beyond crash events.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Free | Free (no cost; free forever) | 3 user logins, 100 GB starting storage, 1-month data retention, up to 15,000 crashes/month; core crash data, intelligent grouping, automated symbol uploads, GitHub integration. |
| Team | $49 per month (billed annually) | Everything in Free, plus 10 user logins, 250 GB starting storage, 3-month data retention, 25,000 crashes/month, defect-tracker integrations, chat alerts (Slack, Teams, Discord). |
| Business | $250 per month (billed annually) | Everything in Team, plus 20 user logins, 500 GB starting storage, 6-month data retention, 50,000 crashes/month, advanced user management, PII obfuscation, API access, MFA enforcement, external symbol server support. |
| Enterprise | Custom pricing (contact sales) | Custom limits: unlimited users, 1 TB+ storage, up to 12-month retention, custom crash limits, console (Xbox/PlayStation/Nintendo) support, SSO, private support channel; contact sales for quote. |
Seller details
BugSplat, LLC
Unsure
Private
https://www.bugsplat.com/
https://x.com/bugsplatco
https://www.linkedin.com/company/bugsplat/
