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CA Unified Infrastructure Management

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  1. Banking and insurance
  2. Real estate and property management
  3. Energy and utilities

What is CA Unified Infrastructure Management

CA Unified Infrastructure Management (CA UIM) is an IT infrastructure monitoring platform used to monitor availability, performance, and capacity across servers, networks, storage, databases, and applications. It is typically used by IT operations and NOC teams to consolidate monitoring data, alerting, and dashboards for on-premises and hybrid environments. The product uses a hub-and-probe architecture to collect metrics and events from many technology domains and supports integration with IT service management and notification tools.

pros

Broad infrastructure coverage

CA UIM supports monitoring across multiple infrastructure domains, including server OS, virtualization, network devices, storage, and common middleware components. This breadth can reduce the need to run separate point tools for different layers. It is often deployed in heterogeneous enterprise environments where standardizing on a single monitoring framework is a priority.

Flexible probe-based collection

The platform’s probe architecture allows teams to add monitoring capabilities by deploying probes to hubs/robots close to the monitored systems. This can help in segmented networks and environments with strict connectivity constraints. It also enables incremental rollout by domain or site rather than requiring an all-at-once deployment.

Enterprise alerting and dashboards

CA UIM provides centralized alerting, event handling, and role-based dashboards for operations teams. It supports threshold-based alerts and can integrate with ticketing/ITSM and notification channels to route incidents. This fits organizations that need consistent operational processes and reporting across many infrastructure teams.

cons

Legacy architecture and UX

Compared with newer observability platforms, CA UIM is commonly perceived as more legacy in its architecture and user experience. Some administrative tasks can require deeper product knowledge and more manual configuration. This can increase onboarding time for new operators and administrators.

Complexity at scale

Large deployments can involve multiple hubs, robots, and probes, which adds operational overhead for upgrades, configuration management, and troubleshooting. Tuning alerts and maintaining probe configurations across many endpoints can become time-consuming. Organizations may need dedicated platform owners to keep the system reliable and consistent.

Limited modern observability depth

CA UIM is primarily oriented toward infrastructure and availability/performance monitoring rather than full-stack observability. Capabilities such as distributed tracing, high-cardinality analytics, and developer-centric workflows may require additional products or integrations. This can be a constraint for teams standardizing on a single platform for metrics, logs, traces, and APM use cases.

Seller details

Broadcom Inc.
Palo Alto, California, USA
1961
Public
https://www.broadcom.com/
https://x.com/Broadcom
https://www.linkedin.com/company/broadcom/

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