Carbonite Safe
Data replication software
Online backup software
Backup software
Data recovery software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$95.99 per year
Free Trial
Free version unavailable
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What is Carbonite Safe
Carbonite Safe is an online backup product designed to protect endpoint and small-office data by backing up files from PCs and Macs to the vendor’s cloud. It targets individuals and small businesses that want a managed, offsite copy of user data for restore after device loss, ransomware, or accidental deletion. The product emphasizes continuous or scheduled file backup with web-based management options and restore workflows rather than application-aware, infrastructure-wide backup for data centers.
Simple endpoint cloud backup
Carbonite Safe focuses on backing up user files from desktops and laptops to cloud storage with minimal infrastructure requirements. This fits small teams that do not want to deploy and maintain backup servers or object storage. Setup and day-to-day operation are generally oriented around endpoint agents and policy-based selection of files and folders.
Remote management options
Plans commonly include centralized administration features that help manage multiple devices from a web console. This supports basic fleet oversight such as device status, backup health, and initiating restores without local access to the machine. It is useful for small IT teams supporting remote users.
File restore and versioning
The service is built around recovering files after deletion, corruption, or device failure. Typical workflows include restoring selected files/folders and accessing prior versions within retention limits. This aligns well with user-data recovery scenarios rather than complex application or database recovery.
Limited enterprise workload coverage
Carbonite Safe is primarily an endpoint and small-office backup service, not a comprehensive platform for virtualized environments, large-scale servers, or application-aware backups. Organizations needing consistent backups for databases, VM snapshots, or orchestrated disaster recovery may find feature gaps. It is less suited to heterogeneous, infrastructure-wide protection requirements.
Not a replication platform
Although it provides offsite copies of data, it is not designed for low-latency data replication or bidirectional file synchronization across sites. Use cases such as continuous replication for failover, active-active file distribution, or near-real-time movement between storage systems are outside its core design. This can limit suitability for high-availability architectures.
Cloud and policy constraints
Because backups are stored in the vendor’s cloud, customers have less flexibility than with self-managed storage targets and may face constraints around data residency, retention, and egress. Backup scope is typically policy-driven at the file/folder level, which may not capture all application state without additional tooling. Organizations with strict compliance or custom retention/immutability requirements may need alternatives or supplemental controls.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Basic | $95.99 per year (1-year subscription) | For 1 computer; unlimited encrypted cloud backup; 128-bit encryption; does not automatically back up videos; external hard drive backup not included; phone & email support included. |
| Plus | $131.99 per year (1-year subscription) | For 1 computer + 1 external hard drive; unlimited encrypted cloud backup; automatic video backup included; includes Webroot® Antivirus; phone & email support included. |
| Prime | $161.99 per year (1-year subscription) | For 1 computer + 1 external hard drive; unlimited encrypted cloud backup; automatic video backup; includes Webroot® Antivirus; reduced-cost Courier Recovery service; phone & email support included. |
Notes:
- Carbonite displays limited-time promotional discounts on the public site (e.g., promotional 1-year prices shown on the personal plans page such as $71.99/yr for Basic, $78.99/yr for Plus, $121.49/yr for Prime). These are promotions for new customers and vary.
- Multi-year pricing/discounts: Carbonite applies a 5% discount for 2-year subscriptions and 10% for 3-year subscriptions; the site also lists explicit 2-year and 3-year bundled totals (e.g., Basic: $182.38 for 2 years, $259.17 for 3 years).
Seller details
OpenText Corporation
Waterloo, Ontario, Canada
1991
Public
https://www.opentext.com/
https://x.com/OpenText
https://www.linkedin.com/company/opentext/
