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CargoWise

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
Pay-as-you-go
Free Trial
Free version unavailable
User corporate size
Small
Medium
Large
User industry
  1. Transportation and logistics
  2. Agriculture, fishing, and forestry
  3. Healthcare and life sciences

What is CargoWise

CargoWise is a cloud-based logistics execution platform used by freight forwarders, customs brokers, and logistics service providers to manage end-to-end forwarding operations. It supports workflows such as shipment planning and execution, customs compliance, documentation, rating, billing, and visibility across air, ocean, and road freight. The product is designed for multi-branch, multi-country operations and includes configurable processes, security controls, and integrations to carriers, customs authorities, and enterprise systems.

pros

Broad forwarding process coverage

CargoWise supports a wide range of freight forwarding and customs brokerage workflows, including quoting/rating, shipment execution, documentation, and invoicing. This breadth can reduce reliance on multiple point solutions for core forwarding operations. It is commonly used in complex, multi-modal environments where standardized processes and compliance steps are required.

Global compliance and customs support

The platform includes capabilities oriented to cross-border logistics, such as customs filing support and trade compliance-related workflows where available by country. It is built for multi-country operations with localized requirements and multi-currency handling. This can be important for organizations that operate across multiple jurisdictions and need consistent audit trails and controls.

Enterprise-scale configuration and controls

CargoWise provides configurable workflows, role-based security, and operational controls suited to larger logistics networks. It supports multi-branch operations and centralized governance, which can help standardize processes across regions. The platform also offers integration options to connect with carriers, customs systems, and ERPs, supporting broader supply chain execution architectures.

cons

Implementation complexity and time

Deployments typically require significant process design, configuration, data migration, and integration work. Organizations often need dedicated internal resources and experienced implementation partners to reach steady-state operations. This can make the product less suitable for teams seeking rapid, lightweight rollout compared with simpler freight tools.

Learning curve for users

Because the platform covers many functions, users may face a steep learning curve across operations, finance, and compliance modules. Training and change management are usually necessary to achieve consistent adoption across branches. Smaller teams may find the interface and workflow depth heavier than needed for basic shipping execution.

Costs scale with usage

Total cost of ownership can increase as transaction volumes, modules, and integration requirements grow. Additional costs may arise from implementation services, ongoing administration, and specialized compliance or connectivity needs. Budgeting can be challenging for organizations that expect rapid expansion or frequent process changes.

Plan & Pricing

Pricing model: Pay-as-you-go (CargoWise Value Packs / CargoWise Automation Fee) Free tier/trial: Free trials are offered for some CargoWise sub-products (see notes). No permanent free "CargoWise" tier clearly stated on the main site. Example costs (list prices, USD):

  • Forwarding Value Pack (per shipment):
    • Gateway/Transit/Transfer/CrossTrade/Wholesaler/Coload Master to Forwarder: FCL/FTL – $3.95; LCL/LTL/AIR/NON-FCL – $2.63
    • Export Shipment (including any domestic leg / Pure Domestic Only): FCL/FTL – $12.75; LCL/LTL/AIR/NON-FCL – $8.35
    • Import Shipment (including any domestic leg): FCL/FTL – $19.95; LCL/LTL/AIR/NON-FCL – $13.30
  • Stand‑Alone Customs / Customs Broker Value Pack (per declaration): Export Declaration – $3.28; Import Declaration – $9.95
  • Contract Warehouse Manager Value Pack (SKU / per item): eCommerce Order Line (pick & pack) – $0.45; Standard Warehouse Order Line – $0.95; Bill of Materials / Work Order / Kitting – $4.95; Duty Deferral / Long Term Bonded / Customs Controlled Warehouse (per inwards or outwards procedure) – $4.95
  • Land Transport Value Pack: Containerized (per container) – $1.95; LTL / General Freight (per consignment) – $1.45
  • Container Transport Optimizations (CTO) Booking: Per CTO booked container – $9.95

Discounts / notes:

  • CargoWise Value Packs are presented as a single, all-inclusive CargoWise Automation Fee (transaction fee) tied to logistics transactions; the vendor states many customers will no longer incur separate user seat fees or standard CargoWise Cloud hosting fees when on Value Packs.
  • The list prices above are labelled as "List Price (USD)" on the vendor site; actual billing and any discounts, invoicing options or country/region-specific pricing may vary and are subject to contract.

Seller details

WiseTech Global Limited
Sydney, NSW, Australia
1994
Public
https://www.cargowise.com/
https://x.com/WiseTechGlobal
https://www.linkedin.com/company/wisetech-global/

Tools by WiseTech Global Limited

CargoWise

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