Catchpoint
Application performance monitoring (APM) tools
Cloud infrastructure monitoring software
Network monitoring software
Observability solution suites software
Digital employee experience (DEX) management software
Digital experience monitoring (DEM) software
Monitoring software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
Take the quiz to check if Catchpoint and its alternatives fit your requirements.
$180 per year
Free Trial unavailable
Free version
Small
Medium
Large
- Transportation and logistics
- Education and training
- Information technology and software
What is Catchpoint
Catchpoint is a digital experience monitoring platform that measures the availability and performance of internet-facing applications, APIs, and network paths from distributed vantage points. It is used by SRE, NOC, and application operations teams to detect outages, isolate whether issues originate in the application, CDN/DNS, ISP, or cloud network, and validate third-party dependencies. The product combines synthetic monitoring, internet performance analytics, and endpoint/last-mile visibility to support incident response and service reliability workflows.
Strong internet path visibility
Catchpoint emphasizes monitoring beyond the application layer by measuring DNS, BGP, routing, and network path behavior that can affect user experience. This helps teams distinguish application regressions from external internet, ISP, or CDN issues. It is particularly useful for organizations with globally distributed users and multiple third-party delivery dependencies.
Mature synthetic monitoring
The platform supports scripted and API synthetic tests to validate uptime and performance from many locations and networks. Synthetic monitoring provides consistent baselines and early warning signals even when real-user traffic is low. This is well-suited for release validation, SLA/SLO monitoring, and continuous availability checks.
Broad external dependency coverage
Catchpoint is designed to monitor critical external components such as DNS providers, CDNs, and key internet services that sit outside direct infrastructure control. This supports faster triage by correlating user-impacting symptoms with upstream dependency behavior. It can reduce time spent proving whether an incident is internal or external.
Not a full-stack APM
Catchpoint focuses on digital experience and internet performance rather than deep code-level tracing and in-process profiling. Organizations that need detailed transaction traces across microservices may require additional tooling for application internals. As a result, it is often deployed alongside, not instead of, developer-centric observability stacks.
Setup and tuning effort
Effective use typically requires designing synthetic test coverage, selecting vantage points, and tuning alert thresholds to reduce noise. Complex environments with many regions and dependencies can increase configuration and ongoing maintenance. Teams may need dedicated ownership to keep monitors aligned with changing architectures.
Cost scales with coverage
Pricing for DEM and synthetic monitoring commonly scales with the number of tests, locations, and measurement frequency. Expanding global coverage, adding more endpoints, or increasing run cadence can materially increase spend. This can be a constraint for broad monitoring across many applications and environments.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Free Starter (WebPageTest Starter) | $0 | 150 monthly test runs; Filmstrip & Video; Google Lighthouse; 60 days test retention; Custom scripts up to 3 steps; Monitoring from 30 locations; 3 runs per test; Carbon Control. |
| Professional (WebPageTest Pro) | Starting at $180/year (annual) | Everything in Free + scheduled tests; AI-powered Smartboards & dashboards; Customizable alerts; Priority tests; API access; Integrations; Private tests & bulk testing; Monitoring from 40 locations; Experiments; 13 months test retention; Dedicated support. |
| Expert Plan | Starting at $999/month (billed $11,988/year) | Everything in Pro + Real User Monitoring (RUM); Unlimited users; Single Sign-On (SSO); Assigned Customer Success Manager; Test retention up to 7 years; Access to 3,000+ global agents and enterprise monitoring (DNS, CDN, API, BGP); Points-based contract with volume pricing. |
| Customer Experience Quick Start Package | Starts at $10,000/year | 12-month base package includes initial setup/onboarding for a single end-to-end CX journey; visual global outage display; service dependency map; dashboards, alerts, reports; AI-powered performance insights; monitoring for DNS, SSL, CDN, API; CX performance diagnostics; customizable. |
| Enterprise (Catchpoint IPM) | Custom pricing | Unlimited users, full platform access, real-time dashboards, AI insights; token/points-based licensing for tests and capabilities; flexible points roll month-to-month within a year; data retention standard 3 years (extendable to 7). |
Seller details
Catchpoint Systems, Inc.
New York, NY, USA
2008
Private
https://www.catchpoint.com/
https://x.com/catchpoint
https://www.linkedin.com/company/catchpoint/
