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CEX.IO

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
Pay-as-you-go
Free Trial unavailable
Free version
User corporate size
Small
Medium
Large
User industry
  1. Accommodation and food services
  2. Energy and utilities
  3. Transportation and logistics

What is CEX.IO

CEX.IO is a cryptocurrency exchange that enables users to buy, sell, convert, and trade digital assets through web and mobile interfaces. It targets retail users and small-to-mid market traders who need fiat on-ramps, basic spot trading, and account-based custody in one service. The platform combines exchange functionality with custodial wallet features and supports card/bank payments in supported regions. It also provides APIs for programmatic trading and account management.

pros

Integrated fiat on-ramps

CEX.IO supports purchasing crypto using payment cards and bank transfer methods, which can reduce friction for users moving between fiat and crypto. This is useful for customers who prefer a single provider for onboarding, trading, and custody. Availability and supported rails vary by country, but the product is designed around fiat-to-crypto access rather than crypto-only flows.

Web, mobile, and API access

The service offers a browser-based platform, mobile apps, and APIs for users who want to trade or manage balances programmatically. This supports multiple usage patterns, from occasional purchases to more frequent trading and integrations. API availability can be important for teams building internal tools or automations around exchange accounts.

Custodial wallet included

Accounts include hosted (custodial) wallets for supported assets, allowing users to hold balances without managing private keys. This simplifies setup for non-technical users and enables faster transfers between wallet balances and exchange trading. It also centralizes account controls such as login security and transaction history in one place.

cons

Custodial control trade-offs

Because wallets are custodial, users do not control private keys and must rely on the provider’s operational security and policies. This can be a limitation for users who require self-custody, on-device key management, or independent recovery mechanisms. It also means account access and withdrawals can be affected by compliance checks or platform rules.

Regional feature availability varies

Supported countries, payment methods, and specific services can differ by jurisdiction and may change over time. Users may encounter restrictions on fiat deposits/withdrawals, asset availability, or trading features depending on location. This variability can complicate standardization for organizations with globally distributed users.

Not optimized for advanced trading

Compared with platforms that focus heavily on professional trading, CEX.IO may offer fewer advanced market features for high-frequency or institutional workflows. Users needing deep liquidity across many markets, complex order types, or specialized derivatives tooling may find the feature set limiting. The product is generally positioned more toward retail access and straightforward spot trading.

Plan & Pricing

Pricing model: Pay-as-you-go (transaction / usage fees) Free tier/trial: CEX.IO offers some permanently free features (e.g., CEX.IO Pay — a no-fee wallet; mobile app download is free). No evidence of a time-limited “product trial” for core trading services. Example costs (official site):

  • Trading (spot/maker-taker model): standard maker/taker baseline historically shown as Maker 0.16% / Taker 0.25%, with fee tiers that reduce as 30-day trading volume increases (tiered discounts starting at $10,000 30‑day volume and potentially reaching as low as 0% maker / 0.10% taker at very high volumes).
  • Deposit/Payment processing (examples): Visa / Mastercard deposits: 0.49%–4.99% + service charge (varies by provider/country). SWIFT deposits: from 0.1%, min $10.
  • Withdrawals (examples): SWIFT withdrawals: 0.3% + $25 (min $50). PayPal withdrawals (US): 3.99% + $5. CEX.IO Pay (internal transfers / CEX.IO Pay wallet): 0% fees.
  • Network (crypto) withdrawals: per‑token floating network fees. Example from official list: BTC withdrawal fee 0.00009 BTC (page shows per-coin minimums/withdrawal fees for many tokens). Discount options: Volume-based tiered trading fees (reduced maker/taker rates as 30-day volume increases); certain pairs may have reduced fees; VIP services and promotional bonuses available. Notes & caveats: Fees are presented differently across pages (personalized fee schedule visible in Spot Trading profile/terminal; deposit/withdrawal and per-token network fees listed on Limits & Commissions). CEX.IO reserves the right to change published rates; always check the official Fee Schedule / Limits & Commissions and your Spot Trading profile for your applicable personal fees.

Seller details

CEX.IO Ltd
London, United Kingdom
2013
Private
https://cex.io/
https://x.com/cex_io
https://www.linkedin.com/company/cex-io/

Tools by CEX.IO Ltd

CEX.IO

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