ClearlyRated
Online reputation management software
Review management software
Experience management software
Survey software
E-commerce software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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Small
Medium
Large
- Professional services (engineering, legal, consulting, etc.)
- Banking and insurance
- Information technology and software
What is ClearlyRated
ClearlyRated is a review and reputation management platform focused on service-based businesses, particularly staffing and recruiting firms. It collects client and candidate feedback through surveys and publishes verified ratings and testimonials to support reputation and business development. The product combines survey distribution, review generation, and reporting to help teams track satisfaction and improve service delivery.
Purpose-built for staffing firms
The platform is designed around workflows common in staffing and recruiting, such as collecting feedback from both clients and placed talent. This focus can reduce configuration effort compared with broader, general-purpose reputation tools. It also supports use cases like showcasing service quality for sales and RFP responses.
Integrated surveys and reviews
ClearlyRated links survey collection with review generation, helping teams turn feedback into publishable testimonials and ratings. This reduces the need to stitch together separate survey and review tools. Reporting ties results back to service quality metrics that staffing leaders typically track.
Reputation reporting and benchmarking
The product provides dashboards and analytics to monitor satisfaction and reputation trends over time. It supports sharing results internally for operational improvement and externally for credibility. Compared with social-focused platforms in the reference set, it is more centered on structured feedback and service experience measurement.
Narrower channel coverage
ClearlyRated is primarily oriented to survey-driven feedback and its own rating/review outputs rather than broad social listening or multi-network publishing. Organizations that need extensive monitoring across social platforms or app stores may require additional tools. This can increase total tooling for teams with wider digital presence needs.
Limited e-commerce fit
The product is not primarily designed for online retail workflows such as product catalogs, checkout, payments, or order management. Businesses seeking e-commerce functionality will likely need a dedicated commerce platform. Any e-commerce-related value is indirect (e.g., reputation signals), not transactional capability.
Best for service-led organizations
Teams outside staffing and professional services may find some terminology, templates, or reporting less aligned to their customer journeys. Companies wanting highly customizable, omnichannel experience management may encounter constraints depending on their survey and integration requirements. Fit evaluation is important for industries with complex multi-touchpoint CX programs.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Establish | Request Pricing — custom annual subscription (contact ClearlyRated) | Foundational CX program; Program Audiences: 1; Users: 5; Support: Basic; Limited survey customization; Tiered annual survey sends; Includes white-glove onboarding; Eligible for ClearlyRated Online Directory features (limited professional pages). |
| Expand | Request Pricing — custom annual subscription (contact ClearlyRated) | More engagement and validation; Program Audiences: 2; Users: 15; Support: Basic; Limited customization; Additional directory/professional pages (60 professional pages); Tiered annual survey sends; Add-ons available (AI Insights, SMS surveys, Premium integrations). |
| Transform | Request Pricing — custom annual subscription (contact ClearlyRated) | Most comprehensive package; Program Audiences: 3; Users: 30; Support: Premium; Full survey customization; Dedicated Customer Success Manager; White-glove onboarding; Premium integrations; In-depth insights and integrations. |
Seller details
ClearlyRated, Inc.
Portland, OR, USA
2012
Private
https://www.clearlyrated.com/
https://x.com/clearlyrated
https://www.linkedin.com/company/clearlyrated/
