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Cleo Integration Cloud

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
$99 USD/mo (or $90 USD/mo if billed annually) per month
Free Trial unavailable
Free version unavailable
User corporate size
Small
Medium
Large
User industry
  1. Transportation and logistics
  2. Manufacturing
  3. Agriculture, fishing, and forestry

What is Cleo Integration Cloud

Cleo Integration Cloud is an integration platform focused on B2B connectivity, combining EDI, API integration, and managed file transfer to connect trading partners and business applications. It is used by IT and integration teams to onboard partners, translate and route documents, and automate order-to-cash and procure-to-pay flows across ERP, WMS, TMS, and eCommerce systems. The platform supports cloud and hybrid deployments and includes tooling for mapping, monitoring, and exception handling across partner integrations.

pros

Strong B2B/EDI capabilities

The product is built around EDI standards and partner-based integrations, including document translation and trading partner management. It supports common B2B transport protocols used in supply chain integrations. This makes it well-suited for organizations where EDI and partner onboarding are central requirements rather than an add-on to general-purpose integration.

Hybrid integration and MFT

Cleo Integration Cloud combines EDI with managed file transfer and application/API integration patterns in one platform. This helps teams manage partner file exchanges alongside system-to-system integrations without stitching together multiple tools. Hybrid support is relevant for environments that still run ERP or middleware on-premises while integrating with cloud applications.

Operational monitoring and control

The platform provides centralized visibility into B2B transactions, message flows, and exceptions. This supports day-to-day operations such as tracking document status, troubleshooting failures, and managing retries. These operational features are important for high-volume integrations where SLA tracking and auditability matter.

cons

Implementation can be specialized

EDI mapping, partner onboarding, and protocol configuration often require specialized integration skills and governance. Organizations without prior EDI experience may need more upfront design work and operational processes. This can increase time-to-value compared with simpler point-to-point integration tools.

Less suited for CDP-style sync

The product’s core design centers on B2B/EDI and operational integration rather than marketing/revops-style data synchronization. Teams primarily looking for lightweight SaaS-to-warehouse or warehouse-to-SaaS activation may find the platform heavier than necessary. Some use cases in that space emphasize rapid connector-based sync and audience activation over partner-centric workflows.

Connector coverage varies by app

While the platform targets common ERP and supply-chain ecosystems, coverage for long-tail SaaS applications may be less comprehensive than tools optimized for broad SaaS connector catalogs. In those cases, teams may rely more on custom integration work (APIs, file interfaces, or bespoke mappings). This can affect maintainability when many niche applications are involved.

Plan & Pricing

Plan Price Key features & notes
WebEDI Fulfillment Startup $99 USD per month (or $90 USD per month if billed annually) Cloud-based portal, access in minutes, 3 users, 20 transactions/month included, tiered transaction usage, no KC fees & no 997 fees, 99.9% uptime, 12x5 live support, seasonal hibernation up to 3x/year ($10/mo). Source: Cleo Web EDI pricing page.
Integrated Web EDI Call for Pricing / Request a Quote Integrated solution for mid-market: cloud portal, 5 users, connect to thousands of trading partners, tiered transaction usage, no KC fees & no 997 fees, 99.9% uptime, 12x5 live support, no over-limit fees; custom mapping/implementation options. Source: Cleo Web EDI pricing and CIC pages.
EDI & API Automation Request a Quote Full platform capabilities: no-code onboarding, AI-driven issue resolution, 24/7/365 support options, scalable transaction & partner support; pricing is custom based on ecosystem scale, transaction volume, integration complexity, and service model. Source: Cleo Pricing/TCO and CIC pages.
Supply Chain Orchestration Request a Quote / Contact Sales Enterprise-grade orchestration including supplier portal, scorecarding, advanced orchestration and managed services; enterprise/custom pricing. Source: Cleo Pricing page.

Seller details

Cleo Communications, LLC
Rockford, Illinois, USA
1976
Private
https://www.cleo.com/
https://x.com/cleocom
https://www.linkedin.com/company/cleo/

Tools by Cleo Communications, LLC

Cleo Integration Cloud

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