CloudAlly Office 365 Backup
SaaS backup software
Backup software
Data recovery software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$3.00 per user per month
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What is CloudAlly Office 365 Backup
CloudAlly Office 365 Backup is a SaaS-based backup and recovery product for Microsoft 365 data, including Exchange Online mailboxes, OneDrive, SharePoint, and Microsoft Teams. It is used by IT teams and managed service providers to protect cloud productivity data from accidental deletion, retention gaps, and ransomware-related data loss. The service runs as a cloud-to-cloud backup with policy-based scheduling and point-in-time restores. It is positioned as a dedicated Microsoft 365 backup offering rather than a general-purpose endpoint or on-premises backup platform.
Broad Microsoft 365 coverage
The product targets core Microsoft 365 workloads commonly required for business continuity, such as Exchange Online, OneDrive, SharePoint, and Teams. This reduces the need to stitch together separate tools for different Microsoft 365 services. It fits organizations that want a single backup policy and restore workflow for multiple Microsoft 365 data types. Coverage aligns with typical requirements in the Microsoft 365 backup category.
Cloud-to-cloud deployment model
CloudAlly operates as a SaaS service, so customers do not need to deploy backup servers or storage infrastructure. This can simplify rollout for distributed tenants and reduce operational overhead for patching and capacity planning. It also suits MSP-style operations where multiple tenants are managed centrally. The model is consistent with cloud-first backup programs for Microsoft 365.
Restore-focused operational workflows
The product is designed around recoverability, with point-in-time restore capabilities for common Microsoft 365 objects. This supports day-to-day recovery scenarios such as restoring deleted emails, files, or SharePoint content. It is oriented toward IT administrators who need repeatable restore procedures rather than ad hoc exports. This focus is important in environments where native retention features do not meet recovery objectives.
Primarily Microsoft 365 scope
CloudAlly Office 365 Backup is purpose-built for Microsoft 365 and is not a full enterprise backup suite for heterogeneous workloads. Organizations needing unified protection across endpoints, servers, databases, and multiple SaaS applications may require additional products. This can increase vendor management and reporting fragmentation. Fit is strongest when Microsoft 365 is the primary data source in scope.
Limited advanced platform features
Compared with broader backup and recovery platforms, dedicated Microsoft 365 backup tools may offer fewer options for complex cross-workload policies, deep infrastructure integrations, or advanced DR orchestration. Buyers with strict requirements for centralized compliance reporting across many systems may find gaps. Some organizations also require granular role-based administration and audit controls beyond basic needs. These considerations matter most in regulated or large multi-tenant environments.
Dependency on cloud connectivity
As a cloud-to-cloud service, backup and restore operations depend on Microsoft 365 service availability and network connectivity. Large restores can be constrained by tenant throttling, bandwidth, or API limitations that affect recovery time objectives. This is a common constraint for SaaS backup products and should be validated with realistic restore tests. Organizations with strict RTO/RPO targets should confirm performance under load.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Exchange Only | $3.00 per user/month (monthly) or $30.00 per user/year (annual) | Per-user billing; no minimum users; unlimited retention; automated daily backups; granular recovery; option for BYOS (Bring Your Own Storage). |
| Files & collaboration (OneDrive / SharePoint / Groups / Teams) | $3.00 per 10 GB/month (monthly) or $30.00 per 10 GB/year (annual) | Billed per 10 GB per service; supports SharePoint & OneDrive backups; no minimum; unlimited retention; BYOS available. |
| Complete (Full M365 coverage) | $3.00 per user/month (monthly) or $30.00 per user/year (annual) | Covers Exchange, OneDrive, SharePoint, Groups, Teams; per-user billing; unlimited retention; requires activation of all Exchange users for the Complete option. |
| Enterprise | Custom pricing / Contact sales | For 1000+ accounts or large deployments; education/non-profit discounts and partner/MSP programs available. |
Seller details
OpenText Corporation
Waterloo, Ontario, Canada
1991
Public
https://www.opentext.com/
https://x.com/OpenText
https://www.linkedin.com/company/opentext/
