CloudNine
eDiscovery software
Legal software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is CloudNine
CloudNine is an eDiscovery software suite used to collect, process, review, and produce electronically stored information (ESI) for litigation, investigations, and regulatory matters. It is used by law firms, corporate legal teams, and eDiscovery service providers to manage document review workflows and defensible productions. The product set commonly includes hosted review, processing, and collection utilities, with options that can be deployed as managed services or software depending on the offering.
End-to-end eDiscovery workflow
CloudNine covers core eDiscovery phases including collection, processing, review, and production. This reduces the need to stitch together multiple tools for common matters. It supports typical legal workflows such as privilege review, tagging, and export/production deliverables.
Multiple deployment/service options
CloudNine is commonly offered in hosted and service-supported models, which can fit teams that do not want to operate infrastructure. This can help organizations scale up for large matters without building internal eDiscovery operations. It also supports service-provider use cases where workflows are standardized across clients.
Processing and review toolset
The platform is known for pairing processing capabilities with a review environment, which can simplify handoffs between stages. This can reduce delays caused by moving data between separate processing and review systems. It supports common ESI formats encountered in litigation and investigations.
Feature depth varies by module
CloudNine is a suite of products and services rather than a single uniform application experience. Capabilities and user experience can differ depending on which modules are used for processing, review, or collection. Buyers often need careful scoping to ensure required workflows are covered end-to-end.
Integration ecosystem less explicit
Compared with platforms that publish extensive connector libraries and third-party integrations, CloudNine’s integration breadth can be less transparent during evaluation. Organizations with many enterprise content sources may need validation of available connectors and APIs. This can increase implementation effort for complex data landscapes.
Pricing and packaging complexity
Costs can depend on hosting, services, data volumes, and selected components. This can make it harder to compare total cost across vendors using simple per-user pricing. Procurement typically requires a detailed statement of work and usage assumptions.
Plan & Pricing
Pricing model: Pay-per-use (usage-based by GB) with volume-based subscription options.
Free tier/trial: Free trial available (time-limited) — request a no-cost account to start a free trial as stated on the vendor site.
Example costs / published rates (vendor site):
- Core (Core Services): $35 per GB per month (Pay-Per-Use, no minimum commitment).
- Advanced (Core + Managed Productions / Relativity Hosting): $40 per GB per month (Pay-Per-Use, no minimum commitment).
- Subscription / Volume-based discounts (6-month minimum commitment): Core equivalent: $17.50 to $12 per GB per month (decreases with higher volume).
- Subscription / Volume-based discounts (6-month minimum commitment): Advanced equivalent: $22.50 to $16 per GB per month (decreases with higher volume).
- Legal Hold Notification Service (included in subscriptions; Pay-Per-Use available): starts at $500 per hold (covers up to 10 custodians) — per vendor site.
Other published notes from vendor site:
- Unlimited users, unlimited databases, support, self-service processing/production are included in core service descriptions; Relativity hosting and managed productions are listed under Advanced Services.
- Vendor also advertises “attractive and transparent pricing based on consumption or by subscription” and invites customers to contact sales for custom options or to "Speak with an Expert."
Seller details
CloudNine
Houston, Texas, United States
2009
Private
https://www.cloudnine.com/
https://x.com/cloudninelaw
https://www.linkedin.com/company/cloudnine
