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CloudShare

Demo automation software
Customer education software
Virtual IT labs software
Presales software
Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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User corporate size
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User industry
  1. Professional services (engineering, legal, consulting, etc.)
  2. Agriculture, fishing, and forestry
  3. Accommodation and food services

What is CloudShare

CloudShare is a cloud-based virtual IT lab and demo environment platform used to provision and manage hands-on environments for product demos, training, and customer education. It supports presales teams, solution engineers, training organizations, and partner enablement teams that need repeatable, sandboxed lab experiences. The product focuses on environment orchestration, access control, and lifecycle management for multi-user labs rather than only creating click-through product tours.

pros

Provisioned hands-on lab environments

CloudShare supports full, interactive lab environments that users can access for workshops, training, and technical evaluations. This fits use cases where prospects or learners need to perform real tasks in a controlled environment rather than view a guided walkthrough. It is well-suited to complex products that require multiple components, integrations, or realistic data and infrastructure.

Environment lifecycle and governance

The platform is designed around creating, cloning, scheduling, and retiring environments to support repeatable delivery at scale. It typically includes controls for user access, time limits, and environment reset to keep labs consistent across cohorts. These capabilities help presales and enablement teams reduce manual setup work and limit configuration drift between sessions.

Supports presales and education workflows

CloudShare aligns to both presales demos and customer/partner education by using the same underlying lab infrastructure for different programs. Teams can standardize environments for workshops, proof-of-concept style sessions, and instructor-led training. This bridges the gap between demo automation tools focused on UI simulations and platforms that deliver full technical labs.

cons

Heavier setup than tour tools

Building and maintaining full lab environments generally requires more technical effort than creating browser-based interactive demos. Teams may need cloud, networking, and application administration skills to keep templates current and reliable. For simple product storytelling, lighter-weight demo automation products can be faster to deploy.

Cost scales with lab usage

Hands-on environments consume compute and storage resources, so costs can increase with concurrent users, longer lab durations, or complex stacks. This can make always-on or high-volume training programs more expensive than static demo experiences. Organizations often need governance policies to manage utilization and avoid waste.

Not optimized for in-app guidance

CloudShare is primarily a lab and environment delivery platform, not an in-product onboarding or product adoption layer. If the goal is to guide users inside a live production application with tooltips, checklists, and segmentation, additional customer education or digital adoption tooling may be required. It is better suited to sandboxed learning and evaluation environments than to ongoing in-app behavior change.

Plan & Pricing

Pricing model: Quote-based / contact sales Public pricing: No public prices published on the vendor site; pricing requires contacting CloudShare for a custom quote. What’s included (as stated on the official pricing page): Unlimited users; access to all features (Full Template Library, Over-the-Shoulder Monitoring, etc.); cloud-agnostic connectivity; Integration Hub & Analytics; Onboarding, dedicated success manager, solutions architect, and community forum. How to obtain pricing: Use the site "Request a quote" / "Get in touch" or "Book a demo" flows to receive a tailored quote. Promotional trial offers on vendor site: Certain marketing pages reference promotional trials (e.g., "Get a 1 MONTH TRIAL FREE when you sign up for a demo") and site content references offering customers a 14-day free trial when arranged via demo/sales. Notes / limitations: Official site does not list tier names, per-seat or per-environment prices, nor any fixed/usage rates. Pricing appears to be a flat-rate enterprise/quote model but the exact amount must be obtained from CloudShare sales.

Seller details

CloudShare
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https://www.cloudshare.com/

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