fitgap

Convoy

Freight management software
Distribution software
Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
Take the quiz to check if Convoy and its alternatives fit your requirements.
Pricing from
Pay-as-you-go
Free Trial unavailable
Free version
User corporate size
Small
Medium
Large
User industry
-

What is Convoy

Convoy is a digital freight network and freight management platform used to procure, book, and manage truckload freight. It supports shippers and carriers with workflows for quoting, tendering, tracking, and settlement, with an emphasis on automating brokerage-style transactions. The product is typically used by logistics and transportation teams that need capacity access and execution visibility across contracted and spot shipments.

pros

Digital freight booking workflow

Convoy provides an app- and web-based workflow for requesting capacity, booking loads, and managing shipment execution. This reduces reliance on manual phone/email brokerage processes for many truckload moves. It is well-suited to organizations that want a single operational flow from tender through delivery confirmation. Compared with more general supply chain suites, it focuses tightly on truckload execution.

Carrier network access

Convoy operates as a network that connects shippers with a pool of carriers, which can help with sourcing capacity for spot and overflow freight. This model can shorten the time required to find and confirm carriers versus purely internal carrier management. It also supports carrier-side participation through mobile tools. The network approach differs from systems that only manage a shipper’s pre-contracted carrier base.

Execution visibility and tracking

Convoy supports shipment status tracking and exception visibility during transit. This helps transportation teams monitor pickup and delivery progress and respond to delays. Visibility features are most relevant for high-volume shippers that need consistent milestone reporting. The platform’s focus is operational execution rather than broad distribution planning.

cons

Not a full distribution suite

Convoy is primarily oriented to freight procurement and transportation execution, not end-to-end distribution operations. Organizations needing warehouse management, inventory, order orchestration, or complex multi-node distribution planning typically require additional systems. As a result, it may not replace broader distribution software. Integration work is often needed to connect it to ERP/WMS and order systems.

Best fit for truckload

The platform’s core value proposition centers on truckload brokerage-style workflows and carrier capacity matching. Companies with heavy LTL, parcel, ocean/air forwarding, or customs requirements may find coverage less comprehensive than multi-modal transportation platforms. This can lead to tool sprawl if multiple modes must be managed in one control tower. Fit depends on the shipment profile and required modes.

Business continuity uncertainty

Convoy’s operations changed materially after the company shut down in 2023 and its technology assets were acquired. Buyers may face uncertainty about product availability, support, and roadmap depending on what is currently offered under the acquiring organization. This increases due-diligence requirements around contracting, SLAs, and data retention. Prospective customers should verify the current commercial product status directly with the owner.

Plan & Pricing

Pricing model: Pay-as-you-go (per load / per payout)

Free tier / free plan: Convoy Platform (Convoy app) is free to use for carriers — "no sign-up fees or monthly fees"; carriers can view, bid on, and book loads at no charge. Brokers may post loads via TMS integrations "at no charge".

Paid features / example costs:

  • Standard payout (30-day): Free.
  • QuickPay (accelerated payout) — fees shown on Convoy official site/support:
    • With QuickPay discount (when carrier meets app-use requirements):
      • Two-Day QuickPay: 1% fee (no minimum stated for discounted Two-Day).
      • Same-Day QuickPay (within 8 hours): 1.75% fee (minimum $5 when discounted indicated on support doc).
    • Without QuickPay discount (discount not earned):
      • Two-Day QuickPay: 2% fee (minimum $10).
      • Same-Day QuickPay (within 8 hours): 3.5% fee (minimum $15).

Discounts / eligibility: Discounts on QuickPay fees are available when carriers meet Convoy’s app-use requirements (driver assignment and location tracking enabled 4+ hours before pickup, BOL and paperwork uploaded within 24 hours, etc.).

Shipper / broker pricing: Convoy’s public site does not list standard subscription or per-load fees for shippers or brokers (shipper/broker commercial pricing not published). Brokers’ TMS integrations can post loads to the Convoy Platform at no charge, and brokers pay the Convoy Platform when loads are delivered; however, detailed shipper/broker pricing (per-load fees or subscription tiers) is not published on the public site and appears to be by commercial arrangement.

Notes & limits: All information above is taken from Convoy’s official website and Convoy Platform support documentation (Convoy carrier pages, QuickPay page, and support articles). No public multi-tier subscription pricing or time-limited free trials are listed on the vendor site.

Seller details

Flexport, Inc.
San Francisco, CA, USA
2013
Private
https://www.flexport.com/
https://x.com/flexport
https://www.linkedin.com/company/flexport/

Tools by Flexport, Inc.

Convoy
›
Flexport
›

Best Convoy alternatives

Magaya Supply Chain
›
Banyan Technology
›
Transporeon
›
CargoWise
›
See all alternatives
›

Popular categories

Generative AI & LLM

Agents, autonomous & workflow automation

Vertical AI

Sales

Marketing

Security

Analytics

Collaboration & productivity

Commerce

Content management

Customer service

Development

ERP

HR

IT infrastructure

IT management

Generative AI & LLM

Agents, autonomous & workflow automation

Vertical AI

Sales

Marketing

Security

Analytics

Collaboration & productivity

Commerce

Content management

Customer service

Development

ERP

HR

IT infrastructure

IT management

All categories