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Coviu

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
$40 per user per month
Free Trial
Free version unavailable
User corporate size
Small
Medium
Large
User industry
  1. Professional services (engineering, legal, consulting, etc.)
  2. Arts, entertainment, and recreation
  3. Education and training

What is Coviu

Coviu is a telemedicine software platform used by healthcare providers to deliver video consultations and related virtual care workflows. It targets clinics, allied health practices, and health systems that need browser-based telehealth sessions with optional tools such as screen sharing and in-session resources. The product is commonly deployed as a standalone telehealth layer and can also be integrated into broader clinical and scheduling environments depending on the customer’s setup.

pros

Purpose-built telehealth sessions

Coviu centers on running clinician-to-patient video consultations with features designed for clinical interactions rather than general-purpose video meetings. Typical capabilities include virtual waiting room-style flows and in-session collaboration tools (for example, screen sharing). This focus can reduce reliance on separate conferencing tools when a practice primarily needs telehealth delivery.

Browser-based patient access

Coviu supports web-based access, which can reduce patient setup requirements compared with solutions that require app installation. This can be helpful for practices serving patients with varied devices and technical comfort levels. It also simplifies deployment for organizations that want to minimize endpoint management.

Integration-friendly positioning

Coviu is often positioned as a telehealth layer that can sit alongside existing practice systems rather than replacing them. For organizations that already use separate tools for EHR, practice management, or billing, this can allow telehealth adoption without a full platform migration. It can be a fit when the primary gap is virtual visits rather than end-to-end practice administration.

cons

Not a full practice suite

Compared with platforms that combine telehealth with scheduling, documentation, billing, and patient engagement in one system, Coviu is more telehealth-centric. Practices seeking a single system of record may still need separate software for clinical notes, claims, and revenue cycle workflows. This can increase vendor management and integration work.

Integration scope varies by system

While Coviu can be used alongside other healthcare systems, the depth of integration depends on the specific EHR/practice-management environment and the customer’s implementation approach. Some organizations may need custom configuration or third-party integration support to achieve seamless scheduling, patient identity, or documentation workflows. This can affect time-to-value for more complex deployments.

Feature depth depends on edition

Telehealth platforms commonly package capabilities (for example, multi-party sessions, advanced reporting, or enterprise administration) into different tiers. Buyers may need to validate which features are included in their chosen plan and what requires add-ons. This can complicate cost comparisons against more bundled healthcare platforms.

Plan & Pricing

Plan Price Key features & notes
Individual $40 per user/month (annual billing) — monthly billing $48 per user/month Solo practitioners; single consultation room with customizable waiting area; messaging via waiting area; unlimited secure online consultations; consultation recording; Coviu Phone optional (extra fees). Source: Coviu pricing page.
Clinic $54 per provider/month (annual billing) — monthly billing $64 per provider/month Multiple practitioners; unlimited consultation rooms; centralized waiting area; unlimited custom forms; comprehensive reporting; up to 20 free admin users; additional clinic management features. Source: Coviu pricing page.
All-in-one bundle (Video + AI Scribe + Phone) $129 per clinician/month Bundled offering advertised on pricing page ("Save over 20%"); marketed as integrated phone + video + AI Scribe. Contact sales/book demo to unlock.
Enterprise Custom pricing White-labeled platform & custom domain; SSO; custom security reviews; multi-clinic oversight; dedicated Success Manager & onboarding; advanced API & webhook integrations. Contact sales.

Additional official add-ons (from Coviu site):

  • AI Scribe (Coviu Assist): $79 per clinician/month. (Add-on scribe service integrated into Coviu.)
  • Coviu Phone: $10–$25 per user (depends on plan and number of users / features). (Phone add-on; requires internet; each clinic must provision its own number.)
  • Pearson Clinical Psychology & Behavioral Health Battery (app): $20 per user/month (app cost; record forms priced separately on consumption basis).
  • Text-Only Sessions app: $20 per month per account on Essentials/Standard/Premium plans (official app pricing page).

Seller details

Coviu Global Pty Ltd
Sydney, NSW, Australia
2015
Private
https://www.coviu.com
https://x.com/coviu
https://www.linkedin.com/company/coviu/

Tools by Coviu Global Pty Ltd

Coviu

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