CrashPlan Platform
Disaster recovery as a service (DRaaS) solutions
Database backup software
Online backup software
SaaS backup software
Backup software
Cloud data security software
Cloud security software
Data recovery software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
Take the quiz to check if CrashPlan Platform and its alternatives fit your requirements.
$2.99 per user per month
Free Trial
Free version unavailable
Small
Medium
Large
- Real estate and property management
- Construction
- Healthcare and life sciences
What is CrashPlan Platform
CrashPlan Platform is a centrally managed endpoint and server backup product designed to protect files and folders to a cloud destination or customer-controlled storage. It is typically used by IT teams that need continuous or scheduled backups for laptops, desktops, and select servers, with policy-based administration and reporting. The product emphasizes device-level backup, retention controls, and ransomware-resilient recovery workflows rather than full-site failover orchestration.
Centralized endpoint backup management
CrashPlan provides an admin console for deploying agents, setting backup policies, and monitoring backup status across many devices. This fits organizations that need consistent controls for remote and hybrid workforces. Policy-based configuration reduces per-device manual setup compared with ad hoc file-sync approaches.
Flexible retention and versioning
The platform supports configurable retention and file versioning to recover prior versions of files after accidental deletion or unwanted changes. This is useful for ransomware and insider-risk scenarios where point-in-time recovery matters. Granular retention policies can be applied across users or device groups to align with internal governance requirements.
Supports cloud or self-managed storage
CrashPlan can back up to CrashPlan-managed cloud storage and, depending on deployment options, can also support customer-controlled storage targets. This can help organizations meet data residency or internal storage requirements. It also provides a path for organizations that want endpoint backup without adopting a broader infrastructure DR platform.
Not a full DRaaS platform
CrashPlan focuses on backup and file recovery rather than orchestrated disaster recovery with automated failover and runbook testing. Organizations needing application-level recovery, VM replication, or site recovery workflows typically require additional DR tooling. This can increase operational complexity when compared with products built primarily for DRaaS.
Limited workload breadth
The product is strongest for endpoint and file/folder protection, but it is not positioned as a comprehensive backup suite for diverse enterprise workloads. Use cases such as large-scale virtualization, Kubernetes, or broad SaaS application backup may require separate products. This can lead to multiple backup tools across the environment.
Restore experience depends on bandwidth
Large restores can be constrained by network bandwidth and device performance, especially for remote users. While versioning helps, recovering many gigabytes to many endpoints can take time and requires planning. Organizations with strict RTO/RPO targets for critical systems may find endpoint-style recovery insufficient.
Plan & Pricing
| Plan / Product | Price | Key features & notes |
|---|---|---|
| Essential (Endpoints) | $2.99 per user/month | 200GB included per user; additional storage $1 per month per 100GB; 1 device per user; 14-day free trial available. Source: CrashPlan endpoint pricing pages. |
| Professional (Endpoints) | $8.00 per user/month (or $7.33 per user/month billed annually = $88/year) | Unlimited cloud storage & unlimited versioning; end-user self-service restore & device migration; 14-day free trial available. |
| Enterprise (Endpoints) | $10.00 per user/month (billed annually) | Unlimited storage; up to 2 devices per user; Legal Hold; minimum 5 users required; contact sales for 50+ users; 14-day free trial available. |
| Small Business Endpoints (SMB site) | $8.00 per user/month or $88 per user/year (also $158 per user/2 years) | Pricing for organizations up to 249 employees; unlimited cloud storage & unlimited versioning; 14-day free trial available. |
| Microsoft 365 Backup (SMB) | $4.00 per user/month or $44 per user/year (or $79 per user/2 years) | Backs up Exchange Online, SharePoint, OneDrive, Teams; pooled 50GB cloud storage per person included; additional storage $1/month per 100GB; 14-day free trial available. |
MSP (Managed Service Provider) — usage-based (per device): Pricing model: Pay-as-you-go (per device, per month) Pricing tiers (official):
- 0 devices: $0.00
- 1 - 4 devices: $9.90 per device/month
- 5 - 24 devices: $8.91 per device/month
- 25 - 49 devices: $8.42 per device/month
- 50 - 499 devices: $7.43 per device/month
- 500 - 999 devices: $6.93 per device/month
- 1,000 - 2,499 devices: $6.44 per device/month
- 2,500 - 4,999 devices: $5.94 per device/month
- 5,000 - 9,999 devices: $5.45 per device/month
- 10,000+ devices: Contact partners@crashplan.com Notes: Charges applied at month-end for total devices; automatic tiered discounts applied; first payment processed in 30 days; no explicit MSP free trial shown on MSP pricing page.
Seller details
CrashPlan Group LLC
Minneapolis, Minnesota, US
2001
Private
https://www.crashplan.com/
https://x.com/crashplan
https://www.linkedin.com/company/crashplan/
