Creately
Collaborative whiteboard software
Visual collaboration platforms
Mind mapping software
Diagramming software
Org chart software
Team collaboration software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$5.00 per user per month
Free TrialFree version
Small
Medium
Large
- Retail and wholesale
- Information technology and software
- Media and communications
What is Creately
Creately is a web-based diagramming and visual collaboration tool used to create flowcharts, UML, ER diagrams, mind maps, org charts, and collaborative whiteboards. It supports real-time multi-user editing for teams that document processes, plan projects, and map systems. The product combines a diagram canvas with templates, shape libraries, and workspace organization features intended for ongoing documentation rather than one-off visuals.
Broad diagram and template coverage
Creately supports many common diagram types, including process maps, technical diagrams, mind maps, and org charts. It provides reusable templates and shape libraries that reduce setup time for standard business and IT documentation. This breadth makes it suitable for teams that need one tool for multiple visual formats.
Real-time collaborative editing
Creately enables multiple users to edit the same canvas concurrently, which supports workshops and distributed planning sessions. Commenting and in-canvas collaboration features help teams review and iterate on diagrams without exporting files. This aligns with typical visual collaboration workflows where stakeholders co-author and refine artifacts.
Org chart and workspace use cases
Creately includes org chart capabilities alongside general diagramming, supporting HR and operations scenarios such as reporting structures and role mapping. Workspaces and document organization features help teams maintain a library of diagrams over time. This is useful when diagrams serve as living documentation rather than static deliverables.
Advanced enterprise controls vary
Compared with some suites in this space, enterprise-grade governance features can be less comprehensive depending on plan and deployment model. Organizations with strict requirements may need to validate SSO options, admin controls, and auditability against internal standards. Procurement teams typically need to confirm security and compliance documentation during evaluation.
Complex canvases can get heavy
Large, highly detailed diagrams and boards can become harder to manage as content grows. Teams may need conventions for layering, grouping, and navigation to keep artifacts readable. This is a common limitation for canvas-based tools when used for dense system documentation.
Not a full project hub
Creately focuses on visual artifacts and collaboration around diagrams rather than end-to-end project execution. Teams that need deep task management, reporting, and automation may still rely on separate work management tools. Integrations can help, but they add configuration and process overhead.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Free | $0 per month per user | Unlimited canvases; unlimited collaborators; 45 items per canvas; standard shape libraries; 1 folder; 2 imports; JPEG & PNG export; basic collaboration controls. |
| Personal | $5.00 per month per user (billed annually) | For professionals: unlimited canvases; 1000 items per canvas; premium shape libraries; 20 active folders; unlimited imports; JPEG/PNG/SVG/PDF export; premium templates; AI Diagrams; 30-day version history; email support. |
| Team | $5.00 per month per user (billed annually) | For growing teams: unlimited canvases; 1500 items per canvas; premium shape libraries; 30 active folders; unlimited imports; advanced collaboration; email/chat support; account management portal. |
| Business | $89.00 per month (billed annually) — flat (unlimited users) | Everything on Team plus: 3000 items per canvas; 100 folders; MS Teams integration; 2-way data sync with Excel/Google Sheets; 50 databases; 1 year version history; project management tools; dedicated customer success manager; guest access; custom templates. Request a 7-day free trial available. |
| Enterprise | Custom pricing | Enterprise SaaS or OnPrem options: SSO/2FA, regional data servers/data residency, audit logs, onboarding & training, SLAs, dedicated success & white-glove services — contact sales for pricing. |
Seller details
Cinergix Pty Ltd
Sydney, Australia
2008
Private
https://creately.com/
https://x.com/creately
https://www.linkedin.com/company/creately
