Crewhu
Gamification software
Rewards and incentives software
Enterprise feedback management software
Employee engagement software
Employee recognition software
Talent management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
Take the quiz to check if Crewhu and its alternatives fit your requirements.
$119 per month
Free Trial
Free version unavailable
Small
Medium
Large
-
What is Crewhu
Crewhu is an employee recognition and engagement platform designed to help service-oriented teams capture customer feedback and translate it into internal recognition and rewards. It is commonly used by contact centers and customer support organizations to highlight positive customer comments, run contests, and reinforce desired behaviors. The product combines feedback collection, gamified leaderboards, and reward workflows to support ongoing coaching and morale initiatives.
Feedback-to-recognition workflow
Crewhu centers on turning customer feedback into employee recognition, which aligns well with support and service team use cases. This helps managers connect recognition to specific customer outcomes rather than generic praise. It can reduce manual effort compared with ad hoc recognition processes by centralizing feedback, shout-outs, and related reporting.
Gamified engagement mechanics
The platform includes gamification elements such as points, contests, and leaderboards to encourage participation. These mechanics can support short-cycle motivation for teams with measurable service activities. Compared with general-purpose engagement tools, the gamification is positioned as part of day-to-day performance reinforcement rather than periodic surveys only.
Rewards and incentives support
Crewhu supports incentives tied to recognition events, enabling teams to run structured reward programs. This can help standardize how rewards are issued and tracked across managers or locations. For organizations already using incentives, consolidating recognition and rewards in one system can simplify administration and auditing.
Service-team oriented design
The product’s core workflows are optimized for customer-facing and support environments. Organizations seeking broad, enterprise-wide engagement features across diverse job families may find the fit less direct. Some use cases outside customer service may require process adaptation to map work outputs to recognition triggers.
Limited talent management depth
While it supports engagement and recognition, Crewhu is not typically positioned as a full talent management suite. Capabilities such as end-to-end performance management, succession planning, or comprehensive learning management may require separate systems. Buyers looking for a single platform across HR lifecycle processes may need additional integrations.
Integration dependency for data
To maximize value, Crewhu often relies on integrations or consistent data inputs from feedback channels and operational systems. If customer feedback collection is fragmented or not standardized, recognition signals can be incomplete or biased toward certain channels. Implementation effort can increase when aligning data sources, rules, and governance across teams.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Listen | $119 / month (price shown for 5 users, billed monthly) | 1-Click Client Feedback; Survey Notifications; Survey Gamification; Website Widget; Reports & Dashboards; Scheduled Reports; Big Screen Dashboards. Implementation fee: $300 (1 session). |
| Recognize | $239 / month (price shown for 5 users, billed monthly) | Everything in Listen plus Reputation Management; Automated Testimonial Feed; Survey Import; Recognition Badges. Implementation fee: $600 (2 sessions). |
| Grow | $399 / month (price shown for 5 users, billed monthly) | Everything in Recognize plus Integrate Custom Sources & Metrics; Trends™; Automate Contests; Automate Rewards; NPS Campaigns; Custom Surveys. Implementation fee: $1000 (5 sessions). |
Notes: Prices displayed on the vendor pricing page are example prices for 5 users billed monthly. The site states "Select your number of users below" (pricing scales by employee count). Free 14-day trial (no credit card required). Annual plans are charged upfront for a reduced monthly rate and come with a 60-day guarantee for annual plans (refund within 60 days from account creation per site). There are no contracts; cancel anytime by emailing support@crewhu.com.
