Detrack
Package tracking software
Fleet management software
Last mile delivery software
Real estate software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
Take the quiz to check if Detrack and its alternatives fit your requirements.
$29 per driver app per month
Free Trial
Free version unavailable
Small
Medium
Large
- Healthcare and life sciences
- Arts, entertainment, and recreation
- Media and communications
What is Detrack
Detrack is a cloud-based last mile delivery and field service tracking platform used to plan, dispatch, and monitor deliveries in real time. It supports driver mobile workflows such as proof of delivery capture, status updates, and customer notifications. The product is typically used by logistics teams, distributors, and service organizations that need visibility into delivery execution and driver performance. It emphasizes operational delivery tracking and route/driver management rather than consumer-facing parcel tracking pages.
Real-time driver job tracking
Detrack provides live visibility into driver location and job status across assigned stops. Dispatchers can monitor progress and exceptions during the delivery run rather than relying on end-of-day reporting. This aligns well with operational last mile use cases where internal teams need execution control. It is more oriented to delivery operations than pure shipment-status aggregation.
Proof of delivery capture
The driver workflow supports proof of delivery artifacts such as signatures and photo evidence, along with timestamps and location context. This helps teams resolve disputes and standardize completion criteria across drivers. It also supports documenting failed deliveries and reattempt reasons. These capabilities are central for B2B distribution and field delivery compliance needs.
APIs and system integrations
Detrack offers API-based integration options to connect with order management, e-commerce, or ERP systems for job creation and status updates. This supports automation of dispatch and reduces manual data entry for operations teams. Integration capability is important for organizations running multiple systems across fulfillment and delivery. It enables Detrack to act as an execution layer for last mile workflows.
Limited parcel tracking focus
Detrack is primarily designed for managing delivery execution and drivers, not for broad multi-carrier parcel tracking and branded post-purchase tracking experiences. Organizations seeking deep carrier coverage, automated carrier detection, and extensive consumer tracking-page customization may need additional tooling. Its strengths are operational rather than customer-facing tracking analytics. This can be a gap for e-commerce teams focused on post-purchase engagement.
Not a full fleet platform
While it supports driver and delivery tracking, it is not positioned as a comprehensive fleet management suite for vehicle maintenance, fuel, compliance, or telematics-first workflows. Companies with heavy fleet operations may require dedicated fleet systems alongside Detrack. The product is better suited to delivery task execution than end-to-end fleet lifecycle management. This can increase system complexity for fleet-centric organizations.
Real estate category fit is narrow
Although it can be used for property-related deliveries or field visits, Detrack is not a purpose-built real estate platform. It does not typically cover core real estate workflows such as listings, leasing, tenant management, or property accounting. Teams in real estate may only use it for dispatching field staff or managing on-site deliveries. As a result, its value in real estate is operational and limited to logistics-style use cases.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Pro | $29 per driver app / month (billed monthly in USD). Annual billing available with 10% upfront discount. | Unlimited sub-users; Live driver tracking & job updates; Proof of Delivery (signature, up to 10 photos, GPS & timestamps); Branded customer notifications & tracking links; Secure data storage (5 years); Custom field mapping; Manager & Scanner apps; Analytics; API & integrations; 14-day free trial (no credit card). |
| Advanced | $39 per driver app / month (billed monthly in USD). Annual billing available with 10% upfront discount. | All Pro features plus Route Optimization, Vehicle Safety Checks, Recurring Orders, Rate Cards, Advanced analytics; 14-day free trial (no credit card). |
| Enterprise | Custom (contact sales) | For larger fleets (100+ vehicles); Dedicated account manager, dedicated onboarding and integration support; custom pricing. |
Seller details
Detrack Systems Pte. Ltd.
Singapore, Singapore
Private
https://www.detrack.com/
https://x.com/detrack
https://www.linkedin.com/company/detrack/
