Dropsuite
SaaS backup software
Backup software
Email archiving software
Data recovery software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is Dropsuite
Dropsuite is a cloud-based backup and archiving platform focused on protecting business SaaS data, particularly email and collaboration workloads. It is commonly used by IT teams and managed service providers to back up and restore Microsoft 365 and Google Workspace data and to retain email for compliance and eDiscovery needs. The product emphasizes multi-tenant administration, policy-based retention, and self-service restore workflows delivered as a SaaS service.
Purpose-built for SaaS workloads
Dropsuite focuses on protecting cloud application data rather than on-premises infrastructure imaging. It supports common business SaaS sources such as Microsoft 365 and Google Workspace, aligning with typical email, calendar, contacts, and file recovery use cases. This specialization can reduce the operational overhead compared with general backup tools that require more infrastructure components.
Multi-tenant MSP administration
The platform includes multi-tenant management features designed for service providers managing many customer environments. Centralized provisioning, policy management, and reporting help standardize backup and retention across tenants. This is particularly relevant in environments where delegated administration and customer separation are required.
Email archiving and retention controls
Dropsuite includes email archiving capabilities alongside backup, supporting longer-term retention and search for compliance-driven scenarios. Policy-based retention and legal hold-style requirements are common needs for regulated industries and internal investigations. Having archiving and backup in one service can simplify governance compared with using separate tools.
Limited scope beyond SaaS
Dropsuite is primarily oriented around SaaS application protection and is not a full-spectrum backup platform for endpoints, servers, or complex hybrid infrastructure. Organizations looking for a single product to cover SaaS plus broad infrastructure backup may need additional tools. This can increase vendor count and integration effort.
Feature depth varies by workload
Capabilities can differ depending on the specific SaaS workload and data type (for example, differences between email, files, and collaboration objects). Some advanced restore, granular object coverage, or metadata preservation needs may require validation in a proof of concept. Buyers should confirm exact coverage for their tenant configuration and compliance requirements.
Compliance and residency validation needed
For regulated customers, data residency, encryption controls, and audit evidence requirements often need careful review against internal policies. Dropsuite’s suitability can depend on available regional storage options and the detail of audit logs and export workflows. Legal and security teams typically need to validate these items before standardizing on the service.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Backup Only | Not listed on official Dropsuite site (contact sales or distributors) | Per-seat pricing; unlimited storage & retention; supports Microsoft 365 and Google Workspace (emails, drives, calendars, contacts); includes advanced search, Insights BI, 1-click restore & download; no setup fees, no ingestion fees, no minimum purchases. |
| Backup + Archiving | Not listed on official Dropsuite site (contact sales or distributors) | Includes all Backup features plus email archiving with journaling, eDiscovery, legal hold, tamper-proof audit trail, compliance features and customizable retention policies. |
Notes: Official Dropsuite (now part of NinjaOne) product pages and Help Center describe two main tiers (Backup Only and Backup + Archiving) and state pricing is seat-based, but the site does not publish numeric prices — purchases are routed via NinjaOne, distributors, or sales channels.
Seller details
Dropsuite Limited
Singapore
2011
Public
https://dropsuite.com/
https://x.com/dropsuite
https://www.linkedin.com/company/dropsuite/
