EasyAsk
Enterprise search software
E-merchandising software
E-commerce search software
E-commerce software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$999 per month
Free Trial unavailableFree version unavailable
Small
Medium
Large
- Manufacturing
- Retail and wholesale
- Real estate and property management
What is EasyAsk
EasyAsk is a search and navigation platform used to improve product discovery on e-commerce sites through natural-language query understanding and guided navigation. It is typically used by online retailers and B2B sellers to power site search, faceted browsing, and merchandising rules that influence ranking and results presentation. The product focuses on semantic interpretation of shopper intent and structured product data to return relevant results and reduce “no results” queries. It is commonly deployed as an add-on to existing commerce platforms rather than as a full e-commerce suite.
Natural-language query understanding
EasyAsk is designed to interpret shopper queries expressed in everyday language, including multi-attribute phrases (for example, size + color + product type). This can reduce reliance on exact keyword matching and improve handling of long-tail queries. It also supports intent-aware parsing that can map terms to product attributes when the catalog is well-structured.
Merchandising and ranking controls
The platform supports business rules to influence search results, such as boosting, burying, pinning, and campaign-driven placements. These controls help merchandising teams align search outcomes with inventory, promotions, and margin goals. Rule-based controls can be applied without rebuilding the underlying catalog structure, depending on the integration approach.
Faceted navigation support
EasyAsk supports attribute-based filtering and guided navigation that helps users narrow large catalogs. This is useful for both consumer retail and B2B catalogs with complex specifications. Facets can be aligned to product taxonomy and attributes, enabling consistent filtering across categories when data quality is maintained.
Integration effort varies by stack
Implementation typically requires integration with the commerce platform, product information sources, and analytics/tagging. Data modeling for attributes, synonyms, and taxonomy can be time-consuming, especially for heterogeneous catalogs. Organizations may need technical resources to maintain feeds, relevance tuning, and release management.
Effectiveness depends on data quality
Semantic search and faceting rely on accurate, complete product attributes and consistent taxonomy. If product data is sparse or inconsistent, query understanding and filtering can degrade and increase manual tuning. Ongoing governance of catalog data is often required to sustain relevance over time.
Less suited for non-commerce search
While it can be used for structured content search, the product is primarily oriented around product catalogs, attributes, and merchandising workflows. Enterprises looking for broad knowledge search across documents, tickets, and internal systems may find gaps in connectors and content-centric features. Additional tools may be needed for enterprise-wide search beyond the commerce experience.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| SaaS (eCommerce SaaS) | Starts at $999 per month | Official site states SaaS pricing starts at $999/month; pricing is based on expected search/navigation volume; subscription commitments can be as little as one year; contact EasyAsk for exact quote. |
| On‑premise (Perpetual license) | Starts at $35,000 (one‑time) | Official site states on‑premise deployments start at $35,000; on‑premise licenses are perpetual and require annual maintenance; final pricing depends on volume and requirements. |
| Enterprise / Custom | Custom pricing | Tailored solutions, integrations, and enterprise support — contact EasyAsk (sales) for pricing and configuration. |
Seller details
EasyAsk Technologies, Inc.
Burlingame, CA, USA (reported)
Private
https://www.easyask.com/
https://www.linkedin.com/company/easyask-technologies/
