Eat App
Restaurant reservations software
Hospitality software
Reservation software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$49 per month
Free TrialFree version
Small
Medium
Large
- Public sector and nonprofit organizations
- Manufacturing
- Energy and utilities
What is Eat App
Eat App is a restaurant reservations and guest management platform used by hospitality venues to manage bookings, waitlists, and table allocation. It supports front-of-house workflows such as seating, shift and floor management, and capturing guest notes and preferences. The product is typically used by independent restaurants and multi-venue groups that want a centralized system for reservation operations and basic guest CRM.
Reservations plus table management
Eat App combines online reservations with table and floor management to support day-to-day seating operations. Hosts can manage covers, pacing, and table status from a single interface. This reduces the need to run separate tools for booking intake and in-service table control.
Guest profiles and notes
The platform maintains guest records with visit history and internal notes. Staff can use this information to recognize repeat guests and record preferences or special requirements. This supports more consistent service across shifts and locations.
Multi-venue operational support
Eat App is designed to support restaurant groups with multiple outlets and shared operational standards. Centralized configuration and reporting help managers compare performance across venues. This is useful for organizations that need consistent reservation rules and visibility beyond a single location.
Ecosystem depth varies
Integration breadth and depth can be more limited than platforms that operate large consumer discovery marketplaces or have broader hospitality suites. Some restaurants may need additional middleware or custom work to connect with POS, marketing, or data warehouse tools. Fit depends on the venue’s existing stack and integration requirements.
Advanced CRM/marketing may require add-ons
Guest profiles and tagging support basic CRM workflows, but sophisticated marketing automation and campaign management are not always native. Restaurants that rely on complex segmentation, multi-channel messaging, or loyalty programs may need separate tools. This can increase total cost and operational complexity.
Reporting may not satisfy analysts
Operational reporting typically covers reservations, covers, and service performance, but deeper analytics can be limited for data-heavy teams. Organizations that require highly customizable dashboards, cohort analysis, or granular export controls may find gaps. They may need to supplement with BI tools or custom reporting.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Free | $0 per month | Up to 30 covers/month; table management; SMS notifications; WhatsApp conversations; access to online booking channels. |
| Starter | $49 per month (based on annual billing) | Up to 300 covers/month; 25 free SMS/month; 25 WhatsApp conversations/month; automated messaging; 14-day trial (no credit card). Recommended. |
| Essential | $129 per month (based on annual billing) | Unlimited covers/month; 100 free SMS/month; 30 WhatsApp conversations/month; reservation & table management with unlimited monthly bookings; 14-day trial (no credit card). |
| Pro | $229 per month (based on annual billing) | Unlimited covers/month; 300 free SMS/month; 50 WhatsApp conversations/month; includes all add-ons; dedicated success manager; full guest CRM & reporting; 14-day trial (no credit card). |
| Enterprise | Custom pricing | Tailored plan — contact sales. Features listed: personalized training, dedicated success manager, quarterly business review, enterprise admin panel, centralized guest data at scale, call center/concierge tools, enterprise-level security, PCI-compliant payments. |
Notes on billing and trials:
- The site indicates the "pricing above is based on annual plans" (yearly billing) and shows a 38% discount when paying yearly.
- A 14-day free trial (no credit card required) is offered for paid plans according to the official pricing page.
Major add-ons & integrations (official site):
- Email marketing suite — $39 / month
- Automation suite — $49 / month
- Customizable widget — $19 / month
- Chit printer — $179 (one-time) + taxes & delivery
- Online waitlist — $19 / month
- Review at table — Free
- CRM & smart reports — $39 / month
- Custom messaging — $39 / month
- Review management — $15 / month
- Booking network — $2 per cover
- WhatsApp messaging bundles — starting at $100
Integrations (official site listed prices):
- POS (historic guest spend) — $89 / month
- Phone (caller ID & screen) — $25 / month
- Payment (take deposits online) — $19 / month
- Hotel (PMS connection) — $80 / month
Seller details
Eat App
Dubai, United Arab Emirates
2015
Private
https://eatapp.co/
https://x.com/eatapp
https://www.linkedin.com/company/eatapp/
