Eka.Care
Telemedicine software
Health care software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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₹299 per month
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What is Eka.Care
Eka.Care is a digital health platform that provides teleconsultation and personal health record capabilities through mobile and web experiences. It targets patients and clinicians who need online appointments, digital prescriptions, and centralized access to medical documents and test results. The product also supports integrations with diagnostic labs and other care delivery partners to exchange reports and health data. It is commonly positioned as a patient-facing health app with provider connectivity rather than a full practice-management suite.
Patient health record hub
Eka.Care centers on a longitudinal patient record that can store and organize prescriptions, lab reports, and other medical documents. This supports patient self-service access to records outside of a single clinic’s system. It can reduce reliance on paper records and ad-hoc sharing methods. For multi-provider care journeys, this record-centric approach can be a practical differentiator versus tools focused primarily on scheduling and billing.
Teleconsultation and e-prescriptions
The platform supports remote consultations between clinicians and patients. It also supports digital prescriptions and sharing of visit artifacts with the patient. This aligns with common telemedicine workflows where documentation and follow-up instructions need to be delivered digitally. It is suitable for providers who want a lightweight virtual-care layer without deploying a full EHR replacement.
Partner ecosystem integrations
Eka.Care is designed to connect with external healthcare partners such as diagnostic labs to bring reports into the patient record. These integrations can streamline the flow of test results to patients and clinicians. For organizations operating across multiple service providers, this can reduce manual report collection. The integration orientation fits markets where care is delivered through networks rather than a single integrated delivery system.
Limited practice management depth
Compared with clinic-first systems, Eka.Care appears less focused on end-to-end practice operations such as complex scheduling rules, insurance workflows, and revenue-cycle management. Organizations needing robust billing, claims, and accounting integrations may require additional systems. This can increase implementation complexity for provider groups. It is better aligned to virtual care and patient record access than full administrative back-office coverage.
Regional feature and compliance fit
Telemedicine products often vary by country in prescribing rules, consent requirements, and data residency expectations. Eka.Care’s strongest fit is typically where its local partnerships and regulatory alignment are established. International deployments may need validation of clinical documentation formats, eRx acceptance, and hosting arrangements. Buyers should confirm supported jurisdictions and compliance artifacts for their use case.
Integration dependency for completeness
The value of a unified patient record depends on consistent data ingestion from providers, labs, and imaging centers. If partners do not integrate or patients do not upload documents, records can become incomplete. This can limit clinical usefulness for longitudinal decision-making. Organizations may need governance and onboarding processes to sustain data quality across participants.
Plan & Pricing
Practice Management (official pricing page: www.eka.care/practice-management/plan-pricing)
| Plan | Price | Key features & notes |
|---|---|---|
| Eka Doc Plus | ₹19,999 /yr (listed) — discounted shown as ₹16,999 /yr | For 1 doctor & 2 staff included; Additional Premium seat +₹16,999/seat; Additional Basic staff +₹8,000/seat; 20 GB free storage then ₹1,200 per 20 GB; Tele‑consultation: 200 min free then ₹0.50/min; prices exclude 18% GST. |
| Eka Doc Pro | ₹24,999 /yr (listed) — discounted shown as ₹18,749 /yr | For 1 doctor & 2 staff included; Additional Premium seat +₹18,749/seat; Additional Basic staff +₹8,000/seat; 20 GB free storage then ₹1,200 per 20 GB; Tele‑consultation: 200 min free then ₹0.50/min; prices exclude 18% GST. |
| Eka Clinic Pro | ₹125,000 /yr (listed) — discounted shown as ₹100,000 /yr | For 5 doctors & 15 staff included; Additional Premium seat +₹18,749/seat; Additional Basic staff +₹8,000/seat; 100 GB free storage then ₹1,200 per 20 GB; Tele‑consultation: 200 min free then ₹0.50/min; Clinic PRO available on yearly billing only; prices exclude 18% GST. |
Eka Doc (info.eka.care subdomain — ekadoc/pricing)
| Plan | Price (as shown on page) | Key features & notes |
|---|---|---|
| Booster | ₹2,999 | OPD management, personalised booking link, billing support, multi‑device, staff support, ABDM compliance, digital presence management, 24/7 support. (Page shows price but does not explicitly state billing period on the pricing tiles.) |
| Pro | ₹5,999 | Personalised EMR, digital prescriptions, WhatsApp delivery, tele‑consultations, migrations, clinic commerce, lab & medicine delivery revenue options. |
| Premium | ₹9,999 | Includes Pro + pharmacy integration (real-time inventory/pricing). |
| Premium+ | ₹27,999 | Includes Premium + iPad 9th Gen (iPad EMR), premium support. |
Speciality / example pricing (example: Cardiologists page on www.eka.care)
| Plan | Price | Key features & notes |
|---|---|---|
| Plus | ₹4,999 /yr | Google profile management, OPD & billing, digital prescriptions, tele‑consultations, 1200 Eka credits for WhatsApp communications, etc. |
| Pro | ₹9,999 /yr | All Plus features + additional clinic management features. |
| Pro + Pharmacy | ₹16,999 /yr | Adds pharmacy integration and inventory features. |
| Pro + iPad | ₹37,999 /yr | Adds iPad 9th Gen, iPad EMR and premium support. |
Notes / caveats:
- The vendor site contains multiple pricing presentations (practice-management page shows annual prices and seat/add‑on costs; info.eka.care shows plan prices without an explicit billing unit on the pricing tiles but an FAQ on that subdomain references a free trial and mentions trial length; speciality pages show yearly pricing for specific specialities).
- Storage, teleconsult and communication (Eka Credits) overage costs are called out on the practice-management page.
- Prices on pages sometimes show a listed (original) price and a discounted/"annual" price — the site displays both values; I reproduced both where shown.
Seller details
Eka Care
Bangalore, Karnataka, India
2020
Private
https://www.eka.care/
https://x.com/ekacare
https://www.linkedin.com/company/eka-care
