Entrust Identity as a Service
Multi-factor authentication (MFA) software
Biometric authentication software
Cloud directory services
Customer identity and access management (CIAM) software
Identity and access management (IAM) software
Passwordless authentication software
Risk-based authentication software
Self-service password reset (SSPR) software
Single sign-on (SSO) solutions
User provisioning and governance tools
Identity management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$2 per user per month
Free Trial
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Large
- Banking and insurance
- Public sector and nonprofit organizations
- Transportation and logistics
What is Entrust Identity as a Service
Entrust Identity as a Service is a cloud-based identity and access management platform used to authenticate users and control access to applications and services. It supports workforce and customer-facing use cases such as single sign-on, multi-factor authentication, and adaptive (risk-based) authentication. The service emphasizes credential-based and passwordless authentication options, including support for FIDO standards and mobile-based authenticators, and is typically deployed by organizations that need centralized identity policy enforcement across web and mobile applications.
Broad authentication method coverage
The product supports multiple authentication approaches, including MFA and passwordless options such as FIDO-based authentication and mobile authenticators. This helps organizations standardize authentication across different application types and user populations. It also enables step-up authentication flows for higher-risk actions without forcing the same friction on every login.
Adaptive and risk-based controls
Entrust Identity as a Service includes policy-based access decisions that can incorporate contextual signals to adjust authentication requirements. This supports common IAM patterns such as conditional access and step-up MFA. It is useful for organizations that need to balance user experience with stronger controls for anomalous or higher-risk sessions.
Cloud-delivered IAM deployment model
As a SaaS offering, it reduces the need to operate IAM infrastructure and can simplify rollout across distributed environments. Centralized policy management supports consistent enforcement for web and mobile applications. This model can be advantageous for teams that want faster implementation cycles compared with fully on-premises IAM stacks.
CIAM depth varies by use case
While it can be used for customer authentication, organizations with complex CIAM requirements (e.g., large-scale consumer identity, advanced profile management, or highly customized registration journeys) may need to validate feature depth carefully. Some CIAM programs require extensive SDKs, consent management, and fine-grained customer profile capabilities. Fit for CIAM often depends on the complexity of the customer lifecycle and integration needs.
Integration effort for legacy apps
Integrating SSO and modern authentication into older or custom applications can require additional gateway components, protocol translation, or application changes. Organizations should plan for connector availability and the effort to modernize authentication flows. This is a common constraint when extending IAM controls across heterogeneous application portfolios.
Governance may require add-ons
Identity governance and administration (IGA) capabilities such as advanced access reviews, segregation-of-duties controls, and deep provisioning workflows are often separate from core IAM authentication services. Buyers should confirm whether required provisioning, lifecycle governance, and audit features are included natively or require additional Entrust products or third-party tools. This can affect total cost and implementation scope for governance-heavy programs.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Standard Workforce Bundle | $2 per user per month | MFA for remote access, SSO portal, AD sync, Office 365 (SAML), mobile soft token & push, SMS/Email OTP, KBA, FIDO2, native device biometrics, user self-service (password reset), email/web/phone support (Mon-Fri 8am-8pm EST). Adaptive RBA, SCIM, desktop login and some integrations not included. |
| Plus Workforce Bundle (Most popular) | $3.50 per user per month | Adds adaptive/risk-based authentication, SCIM, desktop login, advanced management, full AD/Azure AD integration, unlimited SAML apps, APIs, SIEM integration; cross-platform biometrics not included. |
| Premium Workforce Bundle | Contact us for pricing | Full feature set: adaptive authentication, proximity-based login, cross-platform biometrics, mobile digital identities, all integrations/APIs/SIEM/SCIM, priority support. Contact sales for pricing. |
Seller details
Entrust Corporation
Shakopee, Minnesota, USA
1969
Private
https://www.entrust.com/
https://x.com/Entrust
https://www.linkedin.com/company/entrust/
