Entrust IDV, formerly Onfido
E-commerce fraud protection software
Age verification software
Identity verification software
Anti-money laundering software
Biometric authentication software
Fraud detection software
Identity management software
Web security software
E-commerce software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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- Healthcare and life sciences
- Retail and wholesale
- Banking and insurance
What is Entrust IDV, formerly Onfido
Entrust IDV (formerly Onfido) is an identity verification platform that helps organizations verify users during onboarding and high-risk transactions. It combines document verification, biometric face matching/liveness checks, and data-based checks to support KYC, age verification, and fraud reduction workflows. The product is typically used by digital businesses, financial services, marketplaces, and regulated firms that need to automate identity checks via APIs and configurable workflows. It is offered as part of Entrust’s broader identity and security portfolio following Entrust’s acquisition of Onfido.
Broad IDV method coverage
The platform supports document verification, selfie/biometric matching, and liveness detection, which enables multiple verification paths depending on risk and user experience requirements. It also supports age verification use cases that rely on identity evidence and checks. This breadth helps teams standardize onboarding across regions and channels. It is well-suited to organizations that need both automated checks and escalation paths for higher-risk cases.
API-first integration options
Entrust IDV is commonly implemented through APIs and SDKs for web and mobile onboarding flows. This approach supports embedding verification into existing customer journeys rather than forcing a separate portal experience. It also enables programmatic decisioning and orchestration with downstream systems (for example, case management or compliance tooling). Engineering teams can typically iterate on flows without replacing the core verification service.
Configurable verification workflows
The product supports configurable workflows to route users through different checks based on geography, document type, or risk signals. This helps compliance and fraud teams align verification steps with policy requirements and operational capacity. Workflow configuration can reduce manual review volume by applying stricter checks only when needed. It also supports auditability by standardizing how checks are applied across business lines.
Not a full AML suite
While it supports KYC-related identity checks, it does not replace end-to-end AML capabilities such as transaction monitoring, sanctions screening, and broader financial crime case management. Organizations with AML obligations often need additional systems to cover ongoing monitoring and investigative workflows. This can increase integration and vendor management effort. Buyers should validate which AML controls are native versus partner- or customer-provided.
Coverage varies by region
Identity verification performance and available data sources can vary by country, document type, and local regulatory constraints. Some markets may require additional verification steps or alternative methods to reach desired assurance levels. Multinational deployments may need region-specific tuning and exception handling. Teams should validate supported documents and pass rates for their target geographies during evaluation.
Operational tuning required
Balancing fraud prevention with conversion often requires ongoing tuning of thresholds, workflows, and manual review policies. False positives can create user friction and increase review workload, while looser settings can raise fraud exposure. Achieving stable performance typically depends on continuous monitoring and periodic policy updates. This can require dedicated operational ownership beyond the initial implementation.
Seller details
Entrust Corporation
Shakopee, Minnesota, USA
1969
Private
https://www.entrust.com/
https://x.com/Entrust
https://www.linkedin.com/company/entrust/
