Epicor Eagle
Omnichannel commerce software
Retail POS systems
Retail management software
POS software
Retail software
Retail shop design software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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- Agriculture, fishing, and forestry
- Retail and wholesale
- Manufacturing
What is Epicor Eagle
Epicor Eagle is a retail management and point-of-sale (POS) platform designed primarily for specialty retail, including hardware, building supply, and related independent retailers. It combines POS, inventory, purchasing, pricing, customer management, and reporting, with options for integrations and e-commerce/omnichannel workflows depending on deployment and modules. The product is typically used by multi-lane stores and small-to-mid-sized chains that need tight linkage between store operations and back-office retail management.
Deep retail operations coverage
The platform includes core store functions such as POS, inventory control, purchasing, pricing, promotions, and customer/account management in one suite. This reduces reliance on multiple disconnected tools for day-to-day retail execution. It is oriented toward operational workflows common in specialty retail (e.g., complex item catalogs, vendor purchasing, and store-level controls).
Back-office and POS integration
Epicor Eagle is built to keep POS transactions, inventory movements, and financial/operational reporting aligned within a single system of record. This can simplify reconciliation and reduce latency between selling and replenishment decisions. Compared with tools focused mainly on messaging, marketplaces, or feed management, Eagle is positioned as an operational core system rather than an edge-channel add-on.
Ecosystem and integration options
Epicor offers related retail products and integration paths that can support broader commerce needs (e.g., e-commerce, payments, and other retail services depending on configuration). This can help retailers extend capabilities without replacing the core POS and retail management foundation. The vendor’s retail focus can be useful for implementation partners and ongoing support in retail-specific scenarios.
Omnichannel depth varies by module
Omnichannel capabilities (e.g., centralized order management, marketplace listing, and advanced feed syndication) are not always native at the same depth as specialized channel tools. Retailers may need additional products or integrations to match advanced cross-channel routing, catalog syndication, or marketplace operations. The exact capability set depends on purchased modules and deployment choices.
Implementation and change management effort
As an operational core system, Eagle deployments typically require data migration, process standardization, and staff training across front and back office. Customizations, integrations, and multi-store rollouts can increase project scope and timeline. Smaller retailers with limited IT resources may find the rollout and ongoing administration demanding compared with lighter-weight POS offerings.
UI and workflow modernization limits
Some retailers report that legacy retail suites can feel less modern in user experience than newer, cloud-native point solutions. Workflow flexibility may depend on configuration and may not match the rapid iteration pace of newer niche products. Organizations with strong requirements for highly tailored front-end experiences may need additional tooling or customization.
Plan & Pricing
No public tiered pricing found on Epicor's official product pages for Epicor Eagle. Pricing appears to be provided via bespoke sales quotes and order forms rather than published plans.
Official-site excerpted/available fee information (legal/order terms):
- Failover (30-day period) charges (listed in Epicor Third-Party Terms):
- 1–9 users — $3,000.00 (USD)
- 10–14 users — $3,750.00 (USD)
- 15–24 users — $4,500.00 (USD)
- 25–49 users — $5,500.00 (USD)
- 50–74 users — $7,500.00 (USD)
- 75+ users — $9,750.00 (USD)
Notes: These amounts appear in Epicor's regional/legal order terms as specific transaction/contingency fees (failover charges) and are not presented as standard subscription plan rates. No public per-user, per-terminal, or per-month subscription prices or named plan tiers (Basic/Pro/Enterprise) are published on the Epicor Eagle product pages; prospective customers are directed to Request a Demo / Contact Sales.
Seller details
Epicor Software Corporation
Austin, Texas, USA
1972
Private
https://www.epicor.com/
https://x.com/Epicor
https://www.linkedin.com/company/epicor-software-corp/
