Equitrac
Print management solutions
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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- Banking and insurance
- Professional services (engineering, legal, consulting, etc.)
- Healthcare and life sciences
What is Equitrac
Equitrac is a print management solution used to track, control, and secure printing, copying, and scanning across networked multifunction devices and printers. It is typically deployed by IT and print services teams to enforce print policies, enable user authentication and secure release, and allocate or recover printing costs by user, department, or client matter. The product is commonly implemented in environments that require detailed usage reporting and rules-based print control, including education, healthcare, and professional services.
Secure print release workflows
The platform supports user authentication at devices and secure release of queued jobs to reduce unattended output. This helps organizations apply document security controls at shared printers and multifunction devices. It also supports policy enforcement such as restricting color or duplex settings based on user or group.
Detailed usage tracking and reporting
Equitrac captures print/copy/scan activity and associates it with users, devices, and cost centers for chargeback or cost allocation. It supports reporting that helps administrators identify high-volume users, device utilization patterns, and policy compliance. This makes it suitable for organizations that need auditable print accounting rather than only basic print queue management.
Enterprise on-prem administration model
Equitrac is designed for centralized administration across multiple devices and sites, aligning with enterprise IT operational models. It supports policy-based controls and device-level integration commonly used in managed print environments. This approach fits organizations that prefer on-premises control and integration with existing directory services.
Legacy product lifecycle uncertainty
Equitrac is widely viewed as a legacy print management product in the market, and buyers often evaluate it in the context of modernization or migration plans. Depending on the specific edition and support terms, organizations may face constraints around long-term roadmap clarity. This can increase risk for net-new deployments compared with products that are actively positioned as cloud-first platforms.
Less cloud-native deployment options
Compared with newer print management offerings, Equitrac is typically implemented as an on-premises server-based solution. Organizations pursuing SaaS-only strategies or minimal infrastructure footprints may find this model less aligned with their standards. Cloud printing scenarios can require additional components or architectural compromises depending on requirements.
Administration can be complex at scale
Large deployments with many sites, device models, and policy variations can require significant planning and ongoing administration. Device embedded configurations, authentication methods, and reporting structures may add operational overhead. This can increase implementation effort for organizations without dedicated print management expertise.
Seller details
Nuance Communications, Inc. (a Microsoft company)
Burlington, Massachusetts, USA
1992
Subsidiary
https://www.nuance.com/
https://x.com/NuanceInc
https://www.linkedin.com/company/nuance-communications/
