pretix
Box office software
Event registration and ticketing software
Event management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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Completely free
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Free version
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- Arts, entertainment, and recreation
- Information technology and software
- Education and training
What is pretix
pretix is an open-source event ticketing and registration platform used to sell tickets, manage orders, and check in attendees. It supports organizers running conferences, concerts, workshops, and other events that need online sales and on-site admission control. The product can be self-hosted for greater control over data and infrastructure, or used via a hosted service. It includes extensibility through plugins and integrations for payments, invoicing, and event operations.
Self-hosting and data control
pretix can be deployed on an organization’s own infrastructure, which can help meet internal security, privacy, or residency requirements. This model reduces dependency on a single SaaS operator for uptime policies and data access. It also enables deeper customization of the environment (domains, authentication, backups) than many hosted-only ticketing tools. For teams with IT capacity, this can be a practical alternative to vendor-managed platforms.
Strong extensibility via plugins
pretix provides a plugin architecture that supports adding features and integrations without modifying core code. This helps organizations tailor workflows such as payment methods, invoicing rules, badge/ticket formats, and check-in processes. It can be useful for events with non-standard requirements that are hard to implement in more fixed, template-driven systems. The open-source codebase also allows custom development when needed.
Operational features for events
pretix includes core ticketing functions such as product variations, quotas, discounting, order management, and attendee communication. It supports on-site check-in workflows, including scanning tickets and tracking admissions. These capabilities cover common needs for both paid and free events. The feature set is oriented toward practical event operations rather than only basic ticket sales pages.
Higher setup and admin effort
Self-hosting requires installation, upgrades, monitoring, and security management, which can be a barrier for small teams. Even when using hosted options, advanced configurations (taxes, invoicing, quotas, plugins) can take time to implement correctly. Organizations without technical resources may find simpler hosted-only tools easier to start with. Ongoing maintenance planning is important for production use.
Ecosystem varies by region
Payment, tax, and invoicing requirements differ by country, and coverage depends on available integrations and configuration. Some organizers may need additional development or third-party services to match local compliance or preferred payment methods. Compared with large commercial platforms, the breadth of turnkey integrations can be narrower. This can increase implementation time for complex deployments.
Not a full event suite
pretix focuses on ticketing, registration, and entry management rather than end-to-end event production. Capabilities such as full CRM, fundraising, venue subscription management, or advanced marketing automation typically require external systems. Organizations seeking a single system for ticketing plus broader constituent management may need additional software. Integration work may be required to connect pretix to existing business systems.
Plan & Pricing
pretix Hosted (SaaS) — Usage-based
Pricing model: Pay-as-you-go Sale of paid tickets (system fee): 2.5% of the ticket price (net), capped at €15 per ticket. Payment provider fees (e.g., Stripe, PayPal, banks) are charged separately. Distribution of free tickets: €0.50 per free ticket after the first 500 free tickets per calendar year (the first 500 free tickets/year are free; the free quota increases by one for every paid ticket sold). Monthly/Fixed fees: No monthly fees for hosted service; no minimum term — if you don’t sell tickets, there is no charge. Additional paid options / add-ons: Lead scanning: €25 per exhibitor; Peppol invoicing: €0.20 per invoice; E‑invoicing in Italy: €0.20 per invoice. Support / notes: Support via email and phone; invoiced monthly for hosted fees; discounts for non-profits and large customers on request.
| Plan | Price | Key features & notes |
|---|---|---|
| Community (Self‑hosted) | Free forever (AGPLv3) | Open-source Community edition; self-host and maintain; unlimited ticket volume; community documentation/support; you are responsible for server administration. |
| Enterprise Starter (Self‑hosted) | License fee varies by scale — example annual license fees shown on official site: €499, €900, €2,000, €3,600, €8,100, €14,500, €26,100, €44,000 (per year) depending on allowed orders/revenue | Paid Enterprise license with proprietary plugins allocation (license points), email support (reply by next business day), phone support subject to availability; ticket volume and revenue caps apply per tier. |
| Enterprise Professional (Self‑hosted) | License fee varies by scale — example annual license fees shown on official site: €750, €1,300, €2,900, €5,200, €11,700, €21,000, €37,800, €62,000 (per year) depending on allowed orders/revenue | More license points for proprietary plugins; higher ticket/revenue limits; enterprise support and upgrade paths; contact sales for purchase. |
| Enterprise Ultimate (Self‑hosted) | License fee varies by scale — example annual license fees shown on official site: €950, €1,700, €3,800, €6,800, €15,300, €27,500, €49,500, €85,000 (per year) depending on allowed orders/revenue | Highest license points and ticket/revenue limits; highest support & SLA options; contact sales for quotes and custom terms. |
Notes: Enterprise license fees are quoted per year and depend on the selected ticket-order volume and revenue bands. VAT or other taxes may be added depending on location. For exact pricing for a given scale, pretix requires selecting order/revenue ranges or contacting sales (official pricing page shows the per-scale examples above).
Seller details
rami.io GmbH
Heidelberg, Germany
2015
Private
https://pretix.eu/
https://x.com/pretixeu
https://www.linkedin.com/company/pretix
