Exalate
iPaaS software
On-premise data integration software
Workflow management software
Data integration tools
Cloud data integration software
Process automation software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$85 per integration per month
Free TrialFree version
Small
Medium
Large
- Information technology and software
- Media and communications
- Manufacturing
What is Exalate
Exalate is a bidirectional integration and synchronization platform used to coordinate work items and related data across separate systems such as issue trackers, service management tools, and DevOps platforms. It is commonly used by IT, engineering, and support teams that need to collaborate across organizational boundaries while keeping each side’s workflow and data model independent. The product emphasizes decentralized control, configurable sync rules, and support for both cloud and on-premise deployments depending on the connected applications.
Bidirectional cross-system synchronization
Exalate supports two-way synchronization of issues/tickets and related fields between connected systems, helping teams keep records aligned without manual updates. It is designed for ongoing sync rather than one-time migrations, which fits long-lived collaboration scenarios. The approach is well-suited to environments where different teams use different tools and need controlled data sharing.
Decentralized integration governance
Exalate’s connection model allows each side of an integration to manage what data is shared and how it is mapped, which can reduce dependency on a single central admin. This is useful for inter-company or cross-department integrations where ownership and permissions differ. It also helps teams maintain local workflows while still exchanging the required information.
Flexible mapping and automation rules
The platform provides configurable rules for field mapping, transformations, and conditional sync behavior to adapt to differing schemas and processes. This flexibility supports complex workflows such as selective field sharing, status mapping, and custom logic. It can reduce the need for separate middleware scripting when requirements go beyond basic field-to-field sync.
Setup complexity for advanced use
While basic connections can be straightforward, more complex mappings and conditional logic can require specialized configuration and careful testing. Teams may need technical skills to implement and maintain non-trivial sync rules. This can increase time-to-value compared with simpler, template-driven integration tools.
Narrower scope than broad iPaaS
Exalate is primarily oriented around work-item synchronization and collaboration use cases rather than general-purpose data pipelines across many business systems. Organizations looking for wide connector coverage across marketing, finance, and data warehouse ecosystems may need additional integration tooling. It may not replace a full iPaaS for enterprise-wide integration standardization.
Ongoing operations and monitoring needs
As with any continuous synchronization, integrations require monitoring for failures, schema changes, and permission updates in connected systems. Changes to workflows or custom fields can break mappings and require updates to rules. This operational overhead can be material when many connections are deployed across multiple teams.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Starter | $100 per integration/month (month-to-month) — $85 per integration/month (if billed annually; 15% discount) | Up to 25 active items in sync per integration; real-time two-way sync; available for Jira Cloud, Azure DevOps Cloud, Freshdesk, Freshservice, Zendesk, Asana; support with no SLA; 30-day free trial available. |
| Scale | $325 per integration/month (month-to-month) — $280 per integration/month (if billed annually; 15% discount) | Up to 100 active items in sync per integration; bulk operations; includes Starter features; 30-day free trial available. |
| Pro | Starts at $550 per integration/month (billed annually) — contact sales for exact pricing | Custom active items in sync per integration; Exalate Classic support; Booster add-ons available; Standard support; broader connector support (Salesforce, ServiceNow, GitHub, Azure DevOps Server, etc.). |
| Enterprise | Custom pricing | Unlimited active items in sync; extra environments; data residency; managed services; priority support; on-demand connector development; contact sales. |
