Field Complete
Field service management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$39.99 per user per month
Free TrialFree version
Small
Medium
Large
- Construction
- Real estate and property management
- Accommodation and food services
What is Field Complete
Field Complete is a field service management software platform used to schedule and dispatch jobs, manage technicians in the field, and capture job details such as notes, photos, and customer sign-off. It targets service businesses that need a centralized system for work orders, technician workflows, and customer communications. The product typically combines back-office scheduling with mobile field execution and basic customer/job history tracking.
Core dispatch and scheduling
The product supports common field service workflows such as creating work orders, assigning technicians, and tracking job status through completion. This helps standardize dispatch operations and reduce reliance on spreadsheets or ad hoc tools. It fits organizations that need a dedicated FSM layer rather than a broad ERP suite.
Mobile-friendly field execution
Field Complete is designed for technicians to capture job information in the field, including service details and customer-facing documentation. Mobile execution reduces rekeying and improves timeliness of job updates. This aligns with typical FSM requirements for on-site work and proof-of-service capture.
Operational visibility for managers
The platform centralizes job records and technician activity, enabling supervisors to review workload, job progress, and service history. Centralized records support handoffs between dispatch, field staff, and billing/admin teams. This is useful for organizations that need basic operational reporting without building custom tooling.
Limited public technical detail
Publicly available documentation on APIs, data model, and integration patterns is limited compared with larger enterprise platforms in this category. That can make it harder to validate fit for complex integration requirements (e.g., ERP/accounting, CPQ, or custom data pipelines) during evaluation. Buyers may need vendor-led discovery to confirm capabilities.
Enterprise breadth may vary
Compared with more expansive suites, the depth of advanced FSM functions (e.g., complex resource optimization, multi-entity governance, or highly configurable workflows) may be more limited or require add-ons/services. Organizations with large-scale dispatch operations should confirm constraints around scale, roles/permissions, and configuration. Fit is often strongest for straightforward service workflows.
Reporting and analytics uncertainty
Out-of-the-box analytics, KPI dashboards, and custom reporting capabilities are not clearly specified in public sources. Teams that require extensive operational analytics or embedded BI should validate available reports, export options, and data access. This can affect ongoing performance management and executive visibility.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Bronze | $39.99 per user/month | Core scheduling, job & project management, basic invoicing; entry-level plan. |
| Silver | $99.99 per user/month | Adds automated notifications, pricebook management, QuickBooks integration, lead tracking. |
| Gold | $199.99 per user/month | Advanced reporting, priority phone support, data migration, branch management; noted to cover up to ~10 users. |
| Platinum | Custom pricing (contact sales) | Dedicated support representative, on-site onboarding, custom API, enterprise features; priced per quote. |
Notes: The vendor site also advertises "Try it FREE" (trial) and indicates some industry-specific free access (e.g., free for certain solar energy/green teams and not-for-profit organizations up to 10 users). Dedicated onboarding/support packages are sold separately (examples: $199, $499, $4,999) on the official site.
