Flexible 360 by Echospan
360 feedback tools software
Talent management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
Take the quiz to check if Flexible 360 by Echospan and its alternatives fit your requirements.
$35 per assessment
Free TrialFree version
Small
Medium
Large
-
What is Flexible 360 by Echospan
Flexible 360 by Echospan is a web-based 360-degree feedback platform used to run multi-rater assessments for employee development and leadership coaching. It supports configurable questionnaires, rater selection and reminders, and reporting for individual and group results. The product is typically used by HR teams, internal L&D functions, and external coaches or consultants who administer feedback programs across multiple clients or business units. It differentiates through its focus on configurable 360 workflows and program administration rather than broader end-to-end HR suites.
Configurable 360 program workflows
The platform supports customizable survey content, competencies, and rating scales to fit different roles and programs. Administrators can configure rater groups, nomination/approval steps, and timelines for each project. This flexibility suits organizations that run multiple 360 initiatives with different designs. It also helps consultants standardize delivery while tailoring instruments per client.
Administration and rater management
Flexible 360 includes tools to manage participant lists, invite raters, and send automated reminders. Centralized administration reduces manual tracking compared with general-purpose form tools. Program managers can monitor completion status and follow up on non-responders. These controls are important for maintaining response rates in multi-rater assessments.
Reporting for development use
The product provides individual feedback reports intended for coaching and development discussions. It typically supports aggregation by rater group and highlights gaps between self and others. Group reporting can help HR identify themes across cohorts while maintaining respondent anonymity. This aligns with common 360 feedback practices used in leadership development programs.
Not a full talent suite
Although it supports a key talent process (360 feedback), it does not function as a comprehensive talent management system on its own. Organizations needing performance reviews, goal management, compensation, or succession planning may require additional systems. This can increase integration and administration work. Buyers should validate which adjacent talent workflows are out of scope.
Implementation depends on design
Effective use requires well-defined competencies, questionnaires, and communication plans. Teams without internal assessment expertise may need consulting support to design instruments and interpret results. Misconfigured surveys can reduce data quality and user trust. This is a common risk for configurable 360 platforms.
Integration details vary by deployment
Native integrations and API capabilities are not always as extensive as those found in broader HR platforms. Data synchronization with HRIS, SSO, or analytics tools may require custom work depending on requirements. This can affect time-to-launch for enterprises with strict identity and data governance needs. Prospective customers should confirm integration options during evaluation.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| 360 Essentials | Starting at $35 per assessment | Basic customizable 360 surveys; suitable for single or small-scale reviews; online purchase/activation available. |
| 360 Professional | Per-recipient annual subscription (price varies by quantity & selected features) | Includes all Essentials features plus editable report templates, automated project management, flexible workflows. |
| 360 Professional Plus | Per-recipient annual subscription (price varies by quantity & selected features) | Everything in Professional plus conditional survey logic, advanced rater selection workflows, configurable admin rights, API access and advanced features. |
Optional add-ons & fixed fees (official site):
- Insights Toolkit — $44 per review (before volume discounts).
- Multi-language Surveys — $17 per review (before volume discounts).
- Year-round Feedback (pulse/unlimited 360s) — $17 per licensed user.
- Standard Support — $1,500 per year (waived with purchase of 100+ licenses).
- Enterprise Support — $5,000 per year.
- Single Sign-On (SSO) — $1,200 per year.
- Project Management — ~$1,250 per project (on average).
Notes: EchoSpan states pricing is based on the number of feedback recipients (reviewees/targets) plus an annual subscription & hosting fee; customers can configure purchases online via the site configurator.
