GatherUp
Online reputation management software
Enterprise feedback management software
Referral software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$99 per month
Free Trial
Free version unavailable
Small
Medium
Large
- Healthcare and life sciences
- Real estate and property management
- Education and training
What is GatherUp
GatherUp is an online reputation management platform that helps multi-location and local service businesses request, monitor, and respond to customer reviews across major review sites. It centralizes review generation workflows, review monitoring, and messaging so teams can manage reputation and customer feedback from one place. The product also includes customer feedback collection and referral-related workflows that support customer advocacy programs. It is commonly used by marketing teams, agencies, and location managers who need consistent review and feedback processes across many locations.
Centralized review monitoring
GatherUp consolidates reviews from multiple public sources into a single interface for monitoring and response. This reduces the need to log into individual review platforms and supports consistent response practices. It is well-suited to organizations managing reputation across multiple locations or clients.
Review request automation
The platform supports automated review invitations and follow-up workflows to increase review volume and recency. Teams can standardize outreach templates and timing across locations while still allowing local customization. This is a practical fit for businesses that rely on repeatable, process-driven review generation.
Feedback and messaging workflows
GatherUp includes private feedback collection and messaging capabilities that help route issues before they become public reviews. This supports operational follow-up and service recovery workflows. It also enables basic referral and advocacy-oriented outreach tied to customer interactions.
Limited broader marketing suite
GatherUp focuses primarily on reputation and feedback rather than providing an all-in-one marketing and sales platform. Organizations looking for tightly integrated CRM, funnel building, and full campaign management may need additional systems. This can increase integration and administration effort.
Referral features not standalone
Referral-related capabilities are typically positioned as part of customer advocacy and messaging workflows rather than a dedicated referral program platform. Companies that require complex referral rules, rewards fulfillment, and deep fraud controls may find gaps. In those cases, a specialized referral system may be required.
Reporting depth varies by use
While the product provides reputation and feedback reporting, some organizations may need more advanced analytics, custom dashboards, or enterprise BI-style reporting. Multi-brand enterprises often require highly tailored reporting structures and governance. Meeting those needs may require exports or external reporting tools.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Small Business (1 location) | $99 per month | Includes up to 300 SMS + 3,000 email credits per location per month; online review monitoring (100+ sites); NPS & surveys; QR codes and custom feedback links; API, Zapier & Webhooks; full reporting suite; AI-crafted replies; Free 14-day trial. |
| Multi-Location (2–10 locations shown) | $60 per month per location | Per-location pricing; pricing scales by location count (additional multi-location tiers are selectable on the vendor site and require demo/pricing request for full tiered rates). |
| Agency (white-label) | Custom pricing (Request a Quote) | White-label reputation management and reseller/agency options; requires contacting GatherUp/sales. |
| Listings Hub (add-on) | $40 per month per location | Manage and sync business information across ~125 directories (Google, Apple Maps, Yelp, Facebook, etc.). |
| Campaigns (promotional SMS marketing add-on) | $10 per month per location | Includes 1,000 promotional SMS per month per location; additional promotional SMS $0.02 per message. |
| Web-to-Text Chat (add-on) | $10 per month per location | 2-way Web-to-SMS conversations via website widget. |
| Fake Review Defense — Reveal | Free (promotional: free until 04/2026) | Free scan/Reveal tier (time-limited promotional offer listed on vendor site). |
| Fake Review Defense — Illuminate | $1,500 annually ($125 per month per location) | Auto-dispute suspicious reviews; monitor up to 6 competitors; annual commitment. |
| Fake Review Defense — Integrity | $3,600 annually ($300 per month per location) | Continuous competitor monitoring (up to 15); auto-dispute competitor reviews; annual commitment. |
Seller details
GatherUp, Inc.
Unsure
Private
https://gatherup.com/
https://x.com/gatherup
https://www.linkedin.com/company/gatherup/
