Global Call Forwarding
VoIP providers
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$7.95 per month
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- Media and communications
- Transportation and logistics
- Information technology and software
What is Global Call Forwarding
Global Call Forwarding is a cloud telephony service that provides virtual phone numbers and call forwarding to route inbound calls to existing phones, VoIP endpoints, or call center destinations. It is typically used by businesses that need local, toll-free, or international numbers to support sales and customer service across multiple countries without deploying on-premises telephony. The product emphasizes number procurement, call routing/forwarding, and basic call handling features rather than a full unified communications suite. It is commonly deployed as an add-on layer to connect callers to distributed teams and existing PBX or contact center systems.
Broad virtual number coverage
The service focuses on provisioning local and toll-free numbers across many countries and regions. This supports international presence and localized caller access without requiring local offices. For organizations prioritizing inbound reach and geographic coverage, this can be a practical fit compared with more sales-dialer-centric tools. It also simplifies consolidating multiple country numbers under one provider account.
Flexible call routing options
Global Call Forwarding centers on routing inbound calls to one or more destinations, including mobile, landline, SIP/VoIP, or call center endpoints. This enables follow-the-sun coverage and continuity when teams are distributed. Routing rules can reduce missed calls by forwarding based on schedules or overflow patterns. The approach works well when the primary need is reliable inbound forwarding rather than deep agent workflows.
Integrates with existing telephony
Because the core function is forwarding and number hosting, it can be layered onto existing PBX, SIP trunks, or contact center platforms. This can reduce the need to replace current calling infrastructure. It is useful for companies that want to keep their current tools while adding international numbers and routing. The deployment is typically lighter than adopting an all-in-one phone system.
Limited full UCaaS breadth
The product’s core is virtual numbers and forwarding, so it may not cover the full range of unified communications features some organizations expect (for example, team messaging, meetings, and advanced PBX administration). Companies looking for a single consolidated communications suite may need additional vendors. This can increase vendor management overhead. Fit is strongest for inbound number/routing needs rather than end-to-end UCaaS replacement.
Contact center features may be basic
Compared with platforms designed for high-volume contact centers, advanced capabilities such as workforce management, quality management, omnichannel routing, and deep agent analytics may be limited or require third-party tools. Organizations with complex queueing, coaching, and reporting requirements may outgrow a forwarding-first product. This can lead to parallel systems for routing versus agent operations. Buyers should validate queueing, IVR depth, and reporting before standardizing.
Outbound and CRM workflows vary
Sales-focused capabilities such as power dialing, SMS automation, and tight CRM workflow integration are not typically the primary emphasis of call-forwarding providers. Teams that rely on automated outbound sequences and detailed activity logging may need integrations or separate dialer tools. This can create fragmented reporting across inbound and outbound channels. Requirements for SMS, recording governance, and API coverage should be confirmed during evaluation.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Basic | $7.95 per month | Entry-tier (US basic phone number plan). Includes monthly minutes (amount varies by country/number type); per-minute overage applies. Cloud call recording, outbound calling, and rollover minutes are extra. |
| Value | $23.95 per month | Mid-tier with larger included monthly minutes; per-minute overage applies. |
| Power | $78.95 per month | Higher-usage plan with substantially more included minutes. |
| Premium | $158.95 per month | Large-usage plan for businesses with high inbound call volume. |
| Enterprise | $248.95 per month | Highest public tier — contact sales for enterprise/custom pricing and large-volume discounts. |
Notes: These plan prices are cited on Global Call Forwarding's official site (see blog/pricing pages) and are described as the rates for a basic US phone number plan. Actual monthly minutes and per-minute overage rates vary by country and number type and are shown when selecting a specific number on the vendor's pricing page. Outbound calling service and SIP trunking have separate minimums (outbound calling starts at $25/month; US SIP trunks start at $32.95/month for 10 channels).
Seller details
Global Call Forwarding
Beverly Hills, CA, USA
2007
Private
https://www.globalcallforwarding.com/
https://x.com/globalcallfwd
https://www.linkedin.com/company/global-call-forwarding/
